Testimonials

Hi, thanks! We really enjoyed our vacation in Maui. My daughter got proposed to in Hawaii and we will be back there next year for the wedding. I will need some help in booking OAHU for the fourth of July weekend and maybe some of our friends and family could book with us for easy coordination. So if you have any special deal or group rate, let me know. Since many of my daughter's friends are young couples, we need a variety of lodging options. Let me know what's available for next July (my daughter's wedding will be July 6th) near Diamond area.

thanks,

Teresa Allen
Menlo Park, CA

Awesome trip! Everything was delivered as advertised. As a frugal shopper who ususally manages his own travel details, I found your prices better than what I could do on my own, and all of the details were conveniently organized in one simple binder... made life easy!

Thanks!

Erik

We were, indeed, very pleased with all the arrangements we made with Great Hawaiian Vacations. At first, I was a little leary about having to take the "red-eye" home; but it worked out fine. It gave us a whole extra day on Maui. Thanks again, and we will be calling again next year. I have recommended you to several friends.

Pat and Lloyd Fries
Visalia, CA

Hi and Aloha! Kavan,

I just wanted to let you know that we had a wonderful time at the Kea Lani Hotel in Maui. Thank you all so much for getting our room upgraded to an OCEAN VIEW! I was so excited to hear that upon arrival, and it really was a beautiful view.

In addition, thank you too for the fruit basket you all had sent to our room -- it was delicious! The compact car that came with the hotel was like a mini-SUV and was able to hold all of our luggage and the 4 of us. That was another great surprise to us too. This was one of the best vacations we have had and I want to thank you and your staff at Great Hawaii Vacations for being a part of that. We really appreciated all that you did for us -- it certainly was above and beyond what we had expected!

Thank you so much.

Sincerely,

Ramie Janis
Scottsdale, AZ

Hey Kavan,

Just wanted to take a moment to thank you for all of your help with planning our Hawaii vacation. The places that you suggested worked out great---they were both beautiful and had spectacular views. We had a great time and can't wait to head back----next time without kids!!!!

I've passed your name on to some friends who are thinking about heading to Hawaii.

Thanks again!

Joan and Rich Naylor
Newtown, PA

Aloha Jennifer,

We have stayed in ResortQuest Maui Hill last week and had a wonderful time there. Everything was excellent and wonderful. The service was very good. We understand you have called the Resort 2 days before we arrived to make sure all was OK and asked them to look after us. And they did that very well!!!!

On behalf of Peter and Margaret Cabban and my family I would like to thank you for your professionalism. All appreciated very much.

Aloha and Mahalo,

Hakan Ersoy
Cremorne, Nsw, Australia

Hi Daniel-

We just got back from our Hawaii trip and it was great!

Thank you so much for you help with the hotel. (Resort Quest Waikiki Beach Hotel). We had been chatting about which side of the hotel to stay on since the junior suites were only on the sides. We picked the Waikiki side versus Diamond Head and it was PERFECT!! We were up on the 22nd floor as you had requested. :-)

Check out the view we had... better than the other side because you can only see partial beach on that side. Mostly trees.

Thanks again. :-)

Michelle Pannell
Mission Viejo, CA

Hi Carrie,

I just wanted to thank you for helping us plan our vacation to Oahu & Kauai. We were in Hawaii from May 26 - June 5. We returned back to South Dakota on June 6th & really didn't want to go home. We had a fabulous time there & had an absolutely perfect flight & accomodations.

We have already recommended you to others considering Hawaii as their vacation place. It was wonderful to work with you?..with your all knowledge of Hawaii. When we plan another trip (& we're already thinking about it) you will definitely be hearing from us again.

Thanks again for all your help. We appreciated it so very much!

Marilyn McHenry
South Dakota

Hi Cheryl:

My wife and I returned home earlier this week after seven exceptionally enjoyable days on the at the Fairmont Orchid (who kindly upgraded us to the gold floor) which as you will recall we booked with yourselves. Words could never express our sincere thanks and appreciation to you and your colleagues at Great Hawaii Vacations for making our stay such an incredible experience. Having lived in Asia for a number of years we have been fortunate to have travelled fairly extensively and to have had the pleasure of staying in some of the finest hotels around the world including the Mandarin and Conrad Hotels in Hong Kong, the Oriental in Bangkok and the Four Seasons in Beverly Hills to name a few. That said, I can honestly tell you that the exceptional service, the attention to detail, the outstanding cuisine and the genuine care and interest of all the staff at the Fairmont Orchid was beyond anything we have ever experienced and it is a true credit to Fairmont Hotels and to you at Great Hawaii Vacations who helped set up all the arrangements on our behalf.

I appreciate that service and care at a hotel is a team effort and in deed there are many who should be commended. But I would also like to thank you and your colleagues at Great Hawaii vacations for your exceptional service and attention to detail. From collecting our rental car to the hotel reservations everything was of the highest standard. You have an exceptional team at Great Hawaii Vacations and we felt honored and privileged for the service we received.

In February my wife and I will be visiting Australia and we had planned to route our trip through Hong Kong but after the experience last week we are now looking to re-route through Hawaii for a few days so that we can have a return visit to the Fairmont Orchid. I do hope you will be willing to assist us with reservations in due course and I will be delighted to seek your assistance soon. On behalf of my wife Sarah and myself our sincere thanks and appreciation once again for such impeccable service.

Yours sincerely,

Paul McCullough
West Vancouver BC, Canada

Aloha Kavan,

My wife and I wanted to write you today to thank you for the GREAT condo you secured for us last week. Condo #39B was outstanding!! We feel we got the best condo in the entire resort. You made our trip and anniversary super and memorable.

Big time MAHALO,

Dennis and Darla Jones
San Diego, CA

Just wanted to drop you and note and say thanks again for all your help with my Kauai arrangements. Everything worked out great and the condo was even better than we expected. I had turtles swimming 30ft from my patio chair and beer.

I?ve already recommended your web site to a number of friends that will be traveling soon.

Thanks again.

Stef
Sunnyvale, CA

Dear Carrie,

I can't thank you enough for helping with these arrangements. Honestly I have been hammering at this internet visiting tons of sites getting either no response or no availability.

I would have to say you are my internet booking angel :)

We have friends that are thinking of taking their family for Christmas, I will not hesitate to give them your information to book through.

This is such a special trip for us, our 25th wedding anniversary, celebrating our 50th birthdays and what will most likely be our last family holiday together with "just family". They have never been to Hawaii. We truly would appreciate one of the refurbished rooms and a room on the higher floor so our children can enjoy the fantastic view.

Thanks again Carrie - you work magic!

Best regards

Lana Forsythe
Coquitlam, BC, Canada

Wanted to let you know how delighted we were with our accommodations. Everything was perfect. The room was exceptional, with great ocean views and wonderful lanai. My wife and I had a fantastic time. I will be certain to spread the word to all who visit Hawaii, to check out your web site.

Mahalo nui loa!

Bruce
Kihei, Hawaii

We returned from our 5 day Waikiki trip on Saturday - had an absolutely sensational time. Many thanks for your efforts in making our holiday so memorable.

Jim & Linda Challinor
Greenwith, S. Australia

I got the package in the mail with the post-it notes and the event calendar. How cool. I use to live in Hawaii and I travel there at least 4 to 6 times per year. Your company has the best customer service! I will definitely use your company again to book future travel.

Chante Hardesty
Venice, CA

I wanted to take a moment to let you know how much we enjoyed our recent vacation to Maui. We loved our room at the Royal Lahaina Resort. Your comment that they had just renovated the tower rooms were correct. We travel 355 days a year, and our room was one of the best and most memorable we have had. We loved the comfortable king-sized bed, and the great LCD TV! The hotel is an older property, but the food and the service was great. The tickets we purchased through Barefoot Tours were also top-notch! We shared our 33rd wedding anniversary at the Feast of Lele, the dancers were fantastic, and the food was good too! We also saw the play, Ulalene. Our favorite activity was our night spent at Warren & Annabelle's Magic Show! And thanks for the advice that I take a jacket, you were right, it was cold! We have recommended your Great Hawaii Vacations and Barefoot Tours to everyone since our return, and we are already talking about our next trip to Hawaii. Thank you for making it the trip of a lifetime.

Mahalo,

Pam Lynn
Lyndale, TX

Just a note to let you know that I enjoyed my recent vacation to Maui and Honolulu. All the arrangements you made worked out just fine. Thank you once again.

Linda Link
Sugar Land, TX

Thank you so very much for your service and information, Jennifer. You have exceeded my expectations for customer service. I will be sure to recommend you guys to friends and family.

Thanks again,

Vira Caro-Michel
Burbank, CA

Just wanted to thank you, Jennifer, for everything. We really enjoyed staying at the Outrigger Keauhou Beach Resort. It's a very relaxing place. I would recommend this hotel to anyone going to the Big Island.

Thanks again. Mahalo Nui Loa

Jeff & Laura Joy
Walnut Creek, CA

We just received hard copies of all the required documents on Saturday.

As I told you on the phone, my wife and I do a lot of traveling, and I want to express my appreciation to you for your OUTSTANDING customer service! I was very impressed with how much you did for us in planning our 25th anniversary trip to Hawaii. I am copying this to your President so he, too, will recognize and appreciate your hard work and commitment to excellent service.

Mahalo!

Mark

Our trip to Hawaii was perfect. Our accomodations were just as you described and there were no problems at all. Thank you for all your help in the brochures you sent before the trip. We will definitely use your services again.

Thank You,

Sandy Downing
Enid, OK

Thank you everyone who got me back my keys and phone charger..... I appreciate your efforts. I thoroughly enjoyed Hawaii and the conference, and felt the hotel was really good too.

Cheers,

Liz Westbrooke
Great Barrier Island, New Zealand

I just want to thank you for the Slind family for the excellent experience I have had with you on booking our family trip to Kauai this summer. You just have the most kind demeanor and ooze with professionalism. I have personally booked many trips before for business and pleasure and this by far was the easiest I have ever done. I honestly believe if you looked up the word "world class customer service" in the dictionary that there would be a picture of Scott smiling back!!

We will be letting you know what a great time we will have.

Best wishes and thank you again,

Eric and the Slind family
Longview, WA

For the price, we were very pleased with the Royal Lahaina Resort. We especially appreciate the two level room upgrade that you were able to get for us. Our Deluxe Ocean View was near the top of the hotel and had excellent ocean views. It was so enjoyable to just sit out on the lanai, have a cocktail, and watch the ocean and the sunset.

Previously, we had read several bad reviews of the resort and its older rooms. Your advice that the tower rooms had been renovated was right on the money. The interior of the room was great. It seemed to be COMPLETELY renovated with new bathroom fixtures, new cabinetry, a great LCD TV, new furniture, sliding wood shutters at the lanai window, and some of the most comfortable beds that we've ever slept on.

As for the amenity level, we could tell that this is an older resort. It was renovated too, but there's only so much that you can do to an older building. The pool wasn't that big and the pool area wasn't that great. I wouldn't recommend this resort to someone that wants to go to Hawaii and only sit around the resort and lay out in the sun. But if you are going to be like we were, and have plenty of activities to do on the island, I would highly recommend it, simply due to the great rooms and the affordable price.

Thanks again for securing such a great deal for us.

Darryl Wood
Marietta, GA

Hello

I wanted to provide my feedback to you regarding my recent stay in Hawaii at your accomodations. I thought the Turtle Bay Resort property was very well cared for, quite comfortable, and a great location. Your travel service is so easy to use and I planned my trip in under two hours start to finish.

Thank you very much,

Jennifer
Palo Alto, CA

Hi there. We really enjoyed our vacation in Maui. Our accomodation at the Sheraton Maui was very nice. In fact they upgraded us from an Ocean View to an Ocean Front, which was just beautiful. We were also greeted with a Lei Greeting and presented with a bag of gifts for our 60th Anniversary. That was a very pleasant surprise and very much appreciated.

The automobile we received was a Seebring. As I was the designated driver I was very pleased with the vehicle and the way it drove, etc.

I also want to tell you we appreciated your keeping in touch with us prior to our leaving on vacation and now, on our return. I must admit we were a little nervous seeing as you are so far from us and in a different country. We will certainly not hesitate to recommend you to our friends.

Thanks again.

Kathleen and William Hendricks
Chilliwack, British Columbia

Our Oahu and Kauai holiday was wonderful.

We were particularly pleased with our stay at the Poipu Kai Resort. It was most impressive to be offered a Mai Tai at registration, be registered within 5 minutes; then go to your condo unit, and find it newly renovated, clean, with a balcony view and, oh yes, a complimentary Chardonnay in the fridge.

Again, thank you for the arrangements.

We will most certainly book with Great Hawaii Vacations on our next trip to the islands.

Leslie Koskitalo
Richmond, BC, Canada

Thank you for your email and follow up - we very much appreciate it. Our experience with Great Hawaii Vacations was excellent. The service was fantastic (Patty was our rep) and the way everything was handled from start to finish was great.

The condo location that we had requested, we were granted and were very impressed with the view - it was as we had hoped. The condo unit we were in was good - the only thing I might recommend is that the owners renovate the bathroom - it was on the grungy side, but was the only negative thing I could say. The condo was well equiped with dishes, etc and any household items you might need.

All round I would definitely work with your company again! Thanks very much.

Cathy Hufnagl
Calgary, AB, Canada

The hotels that we stayed at were wonderful! Since I had not booked the accommodations directly (as I usually do) I was afraid that there might be some confusion at check-in.. But, everything went very smoothly!

I will definitely use Great Hawaii Vacations again in the future.

Mahalo,

Jan Crago
Huntington, IN

Thank you Bridget. I must tell you that I have enjoyed the customer service at Great Hawaii Vacations very much. I spoke with three different companies about my Hawaii family vacation and Adam Reynolds stood above them all with his helpfulness and professionalism.

You can be assured that I will recommend your company and Adam to any of my friends.

As long as everything goes smoothly from here until we end our vacation to Oahu I will be happy.

Best regards,

Patricia Kitchura
Dripping Springs, TX