Great Hawaii Vacations 01/19/19
Thank you for helping us plan our wonderful vacation! We had a fabulous time! I really enjoyed Kavan?s help. He went out of his way to find flights that accommodated our family. We have three young kids (one is only a month old) and our flights were perfect. He even called back after initially arranging our flights and told us about a better flight schedule.
I called GHV a couple of times before we left to confirm a few things and was always greeted by a friendly customer service rep.
I have recommended you to several people who travel to Hawaii and they were very impressed with what we told them about your services. They said that they?d definitely use GHV the next time they travel because they wanted the deal we got!
Scott & Sharon Nowicki Richland, WA
We thoroughly enjoyed our vacation and the accommodations were outstanding. We had a beautiful two bedroom condo overlooking the golf course and ocean. Our experience with your company was terrific. Thanks for your assistance.
Jim and Margie Semmes and Family El Centro, CA
Your company was first-rate to deal with, and I was particularly impressed by the ?inside info? I got regarding construction that was taking place at my first choice resort. I had been getting quotes from a similar booking agency, and they knew nothing about the construction issues at the Hilton.
On your recommendation, I booked the Marriott instead. It was great. The vouchers you sold us were great value with the included breakfast and free nights, and on check-in we asked for and received an upgrade to a cabana rather than a hotel room for an additional nightly fee.
I will bookmark your site and intend to use you again the next time we visit the islands. Thank you,
Sandra Benson Yellowknife, N T, Canada
My trip was fabulous, the hotel room was great, and I feel I got an excellent rate. I would (and already have) recommend the Lahaina Shores hotel to anyone. Thank you for making this part of my planning easy.
Jennifer Howard San Diego, CA
I wanted to thank Jennifer for making my families vacation the most memorable vacation ever. I called and spoke with Jennifer back on June 9, 2007. She quoted me a price that was perfect for our vacation. She made all the arrangements at the Hilton Waikoloa Village on the Big Island of Hawaii. I received all my paper work via email when she told me I would receive it. I even got a call a coupled days before the trip to see if I had everything or if I had any questions.
We were greeted at the airport with Lei?s, retrieved our bags. We were then shuttled to Dollar rent a car (a little bite of a line, but not Jennifer?s fault). The car was just what she reserved for us. I think we were all elated when we got to the hotel. My 12 year old son wanted to know if this was a joke because of the size of the resort. Beautiful Hotel. Every detail of the trip went just as Jennifer planned it. I told myself I was going to call and thank Jennifer but before I could thank her I received a ?Welcome back letter? from Eric Kang, the President of Great Hawaii Vacations.
Now it?s my turn to say, ?Thank You? I could not have done it on my own.
Julie Strode Chino Hills, CA
Dear Great Hawaii Vacations:
This letter is to express my gratitude for the excellent service I received from your diligent and dedicated staff. In August of 2007 I was given a brief opportunity to take a vacation. I was determined to travel to Hawaii and secure lodging on a limited budget of $1200.00. I quickly became frustrated as I reviewed what seemed like one hundred different web sites with expensive promises of paradise in cold calculated packages that left me feeling like pawn in a lesser game.
Fortunately I stumbled upon Great Hawaii Vacations. Operator 114 was warm, professional and courteous. He introduced himself as Scott and shared his personal knowledge of the islands. He literally worked with me for two days patiently listening to my need to be in a contemporary setting where transportation and adventure were readily available.
My stay at the moderately priced Aqua Palms and Spa was delightful. Upon arrivals I upgraded to a deluxe room on the eleventh floor overlooking the Pacific Ocean, the Hilton Hawaii Village and a magnificent skyline. My days were warm and majestic and my nights were set to the soothing sights of the city. On Friday evenings the sky above the Hilton Hawaiian Village was ablaze with dazzling lights from the weekly fire works display. My room with a balcony and view was clean and comfortable with free continental breakfast and more than adequate amenities. I consider the Aqua Palms & Spa an exceptional value for the frugal traveler.
Thank you for hiring professionals like operator 114 who helped to revitalize a weary soul with limited resources. I know I will return to the Hawaii for my dream vacation and book with Great Hawaiian Vacations simply because my loyalty is a direct results of your integrity and professionalism.
Karen Murray San Francisco, CA
Thank you! We had the time of our life- We were celebrating our 25th wedding anniversary with a trip to Hawaii, my husband and I never imagined there could be a place so beautiful, we will treasure our trip forever.
Jack & Susie Weiser Oil City, PA
Thank you for the great note...I want to thank Jennifer Runyon Turner for setting up my trip to Mahana at Kaanapali. We had a fabulous trip and our condo was spectacular..I will be refering Jennifer to a couple of my friends that will be visiting Hawaii next year. Thank you
Penney Simonsen Atwater, CA
We had a great time. We loved the Kaanapali Alii; great location, beach, accomodations, etc. We then went to the Big Island, and had a great time on a helicopter tour arranged by Barefoot. On to the Fairmont Orchid in Kona where again it was a very nice place. Pretty pricey to eat there, and the beach wasn't as nice as Maui, but overall very pleasant.
Our airline messed up getting us out there a day late (one night at the Condo at the Alii we unfortunately paid for and didn't use) so they gave us a voucher for another flight to Hawaii so we will definitely be going again.
David Dorn Scottsdale, AZ
This was our best vacation ever!!! We loved the accomodations, the service, the scenery, and the whole experience. We look forward to returning to the same site soon. Thank you for your help in booking this wonderful trip.
Cindy Tseng Denver, CO
We had a great time in Kauai and really enjoyed our condo at the Nihi Kai Villas. We stayed in #702 and were very happy with how clean it was and that everything we needed was right there including beach towels. The only comment on it is that the kitchen is a bit dated but other than that it was great. When we went to pick up our keys the very friendly staff offered us our first Mai Tais of the trip which was a lovely way to start our holiday. When we arrived at the condo it was a very nice touch to have a bottle of wine and two wine glasses waiting for us in the fridge. It really did make us feel welcome and that we really were on holiday.
Mahalo for a wonderful vacation.
Bob Tuckey Vancouver, B.C. Canada
We had a wonderful time on our Hawaii vacation.
The condo on Maui that Charity was able to book for us was just breathtaking!!!!!!!!!!! The Kamaole Sands was roomy, clean and plenty of space for 7 adults. The view from our balcony was awesome. The closeness to the beach and other amenities was fantastic. We will definitely return.
The Carpenter Clan Camarillo, CA
Our trip to Hawaii was the best vacation I've ever experienced.
Must of that pleasurable experience has to do w/ where we stayed; the Palms at Wailea was wonderful! We would like to go back to the Palms when we return.
Please keep us informed of any specials your company may offer for these condos.
Thank you for you fine service.
Louise Puckett Rio Rancho, NM
I am writing to express our sincere family thanks and appreciation following our recent vacation at JW Marriott Ihilani Resort and Spa, Ko Olina, O'ahu.
We received a free upgrade to a luxury full-size car from Dollar car rental on arrival at Honolulu airport on Friday 27th July.
Then, on checking-in to Ihilani we were informed of a free upgrade of our 2 rooms from mountain view to ocean views! This was fantastic, and the rooms were modern, clean and spacious. Any issue at all was efficiently attended to by the warm and welcoming staff. I must admit that I had read some less than complimentary feedback on the TripAdvisor web-site about Ihilani resort, especially about slow baggage delivery to the rooms and slow valet-parking service. I am very pleased to state that we had no such complaints whatsoever....indeed there were several occasions when I saw car valets "sprinting" to the garage to retrieve a requested car...excellent and always courteaous service at all times. I should also mention the excellent breakfast buffet package that you arranged for us as part of our reservation. The food was fresh, varied, and the fresh juice-extractor a highlight for my family. We dined in all of the options at Ihilani - pooside bar, Naupaka, Azul and Ushio-Te restaurants. We enjoyed them all, especially Azul, and also Roy's at the golf club. Oh, and yes we managed to squeeze-in a golf-clinic for myself, a 9 hole round of golf ,and my wife enjoyed 2 superb massages at the spa!
Please use this email as a reference for recommending Ihilani, as well as for providing positive feedback to your contact at the resort.
We have returned to the UK exhausted but with very many happy memories of our wonderful stay at Ihilani.
Thanks once again,
Dr J. Paul Schofield MD PhD - and family!! Earith, Ca UK
Our vacation was great! I am glad we chose both properties for our
vacation. Both were very different and we liked having a mix. The
Sheraton was very good welcoming us and giving us a ocean front upgrade. The Weston wasn't as classy with the welcome but they did call and drop notes off to make sure we were happy. We recieved an oceanfront upgrade from them as well. I had to push for the upgrade but they fulfilled our request. Having the car was nice as well.
Our vacation was fantastic with very little hitches. The sheraton is a nicer hotel,mellower with a nice grass lawn. The Weston's hotel is a little dated but the grounds and pool are fantastic. A little busier and "Vegas" like but again we liked the mix. Thanks for your help!
Jeff Adams Tustin, CA
Thank you, thank you, thank you. Our Hawaii vacation was awesome and our hats are off to Kavan. He really helped us out. Our accommodations were great; which took him a lot of time b/c we were traveling with 3 kids. No one wanted to come home. I have given Kavan's name to some friends who are thinking about traveling to Hawaii; hopefully they will contact him.
Planning a vacation is always tough b/c you want it to be perfect. Kavan really knew his stuff and "listened" to our requests. He should be commended for that. sometimes you have agents to try to sell something to get some kind of kick-back and push just about anything. Kavan was right on the money with all of his suggestions and helped us work within our price range.
Thanks again. Can't wait to go back.
Jonie and Rich Naylor & kids Newtown, PA
Thank you for the lovely gift and your warm message.
Our vacation was absolutely spectacular, so much so, that we have booked with Mahina Surf for next year. I believe Tammy has already contacted Patti in your office to make the necessary arrangements with you folks.
We did have a bit of a sour note on our vacation with the Luau - for my husband and I, it was the first time in Hawaii and, of course, we wanted to experience everything possible. We booked a Luau "Feast at Lele" and were very disappointed...there were 16 of us in our group, we were promised we would be sitting together, that did not happen. Not only that but part of our group could not even see the show nor take pictures etc. Feast at Lele should not be categorized as a Luau - it is a dinner and show - we did remedy the situation by going to the extra expense of booking another Luau for the last night we were there.
We did have a great time in Hawaii and are looking forward to many more visits to the island "Paradise".
Marta C. Layman Fresno, CA
Just wanted to write and let you know our vacation at the ResortQuest Islander on the Beach was beautiful We enjoyed an oceanfront room and all the great amenities were quite unexpected. I appreciate your services and now know an excellent company to make Hawaii vacation plans through. We will definitely call upon you in the future!
Dan and Christie DeCraene Noblesville, IN
Thank you for your e mail, yes we had a marvellous vacation. It was the first time I had returned to Hawaii for many years and was my wifes first visit. We thoroughly enjoyed ourselves and had a very relaxing time.. A big mahalo to your staff who arranged our stay at the Resort Quest Waikiki Beach Hotel, it was very much appreciated. From the outset your staff did everything we asked of them they were so obliging as was the staff at the Resort Quest. We will certainly return and will recommend the Hotel to any of our friends who may visit Hawaii.
Again a very big Mahalo and thank you for the gift.
Ken Williams Hamilton, New Zealand
Our vacation at the Hyatt-Kannapali, Maui was wonderful!! The hotel was so beautiful and we loved the very talented musicians that played at night!! The Luau was really enjoyable and the food was delicious!! We enjoyed the almond popcorn that was sent to us upon our arrival!! We gobbled that up quickly!! Thank you for all the help in planning a much needed trip to paradise!!
Stephanie Ford Concord, CA
I wanted to let you know that I enjoyed my vacation very much, and Highly recommend Andrew our booking agent. he was very patient and helpful, and found us a wonderful little place in Honokowai (Maui) at a very affordable price. I am very strongly thinking about heading back to Maui in March or April as I would love to see the whales.
Thank you for making our trip a memorable one!
Hi, thanks! We really enjoyed our vacation in Maui. My daughter got proposed to in Hawaii and we will be back there next year for the wedding. I will need some help in booking OAHU for the fourth of July weekend and maybe some of our friends and family could book with us for easy coordination. So if you have any special deal or group rate, let me know. Since many of my daughter's friends are young couples, we need a variety of lodging options. Let me know what's available for next July (my daughter's wedding will be July 6th) near Diamond area.
Teresa Allen Menlo Park, CA
Awesome trip! Everything was delivered as advertised. As a frugal shopper who ususally manages his own travel details, I found your prices better than what I could do on my own, and all of the details were conveniently organized in one simple binder... made life easy!
We were, indeed, very pleased with all the arrangements we made with Great Hawaiian Vacations. At first, I was a little leary about having to take the "red-eye" home; but it worked out fine. It gave us a whole extra day on Maui. Thanks again, and we will be calling again next year. I have recommended you to several friends.
Pat and Lloyd Fries Visalia, CA
Hi and Aloha! Kavan,
I just wanted to let you know that we had a wonderful time at the Kea Lani Hotel in Maui. Thank you all so much for getting our room upgraded to an OCEAN VIEW! I was so excited to hear that upon arrival, and it really was a beautiful view.
In addition, thank you too for the fruit basket you all had sent to our room -- it was delicious! The compact car that came with the hotel was like a mini-SUV and was able to hold all of our luggage and the 4 of us. That was another great surprise to us too. This was one of the best vacations we have had and I want to thank you and your staff at Great Hawaii Vacations for being a part of that. We really appreciated all that you did for us -- it certainly was above and beyond what we had expected!
Thank you so much.
Ramie Janis Scottsdale, AZ
Just wanted to take a moment to thank you for all of your help with planning our Hawaii vacation. The places that you suggested worked out great---they were both beautiful and had spectacular views. We had a great time and can't wait to head back----next time without kids!!!!
I've passed your name on to some friends who are thinking about heading to Hawaii.
Joan and Rich Naylor Newtown, PA
We have stayed in ResortQuest Maui Hill last week and had a wonderful time there. Everything was excellent and wonderful. The service was very good. We understand you have called the Resort 2 days before we arrived to make sure all was OK and asked them to look after us. And they did that very well!!!!
On behalf of Peter and Margaret Cabban and my family I would like to thank you for your professionalism. All appreciated very much.
Aloha and Mahalo,
Hakan Ersoy Cremorne, Nsw, Australia
We just got back from our Hawaii trip and it was great!
Thank you so much for you help with the hotel. (Resort Quest Waikiki Beach Hotel). We had been chatting about which side of the hotel to stay on since the junior suites were only on the sides. We picked the Waikiki side versus Diamond Head and it was PERFECT!! We were up on the 22nd floor as you had requested. :-)
Check out the view we had... better than the other side because you can only see partial beach on that side. Mostly trees.
Thanks again. :-)
Michelle Pannell Mission Viejo, CA
I just wanted to thank you for helping us plan our vacation to Oahu & Kauai. We were in Hawaii from May 26 - June 5. We returned back to South Dakota on June 6th & really didn't want to go home. We had a fabulous time there & had an absolutely perfect flight & accomodations.
We have already recommended you to others considering Hawaii as their vacation place. It was wonderful to work with you?..with your all knowledge of Hawaii. When we plan another trip (& we're already thinking about it) you will definitely be hearing from us again.
Thanks again for all your help. We appreciated it so very much!
Marilyn McHenry South Dakota
My wife and I returned home earlier this week after seven exceptionally enjoyable days on the at the Fairmont Orchid (who kindly upgraded us to the gold floor) which as you will recall we booked with yourselves. Words could never express our sincere thanks and appreciation to you and your colleagues at Great Hawaii Vacations for making our stay such an incredible experience. Having lived in Asia for a number of years we have been fortunate to have travelled fairly extensively and to have had the pleasure of staying in some of the finest hotels around the world including the Mandarin and Conrad Hotels in Hong Kong, the Oriental in Bangkok and the Four Seasons in Beverly Hills to name a few. That said, I can honestly tell you that the exceptional service, the attention to detail, the outstanding cuisine and the genuine care and interest of all the staff at the Fairmont Orchid was beyond anything we have ever experienced and it is a true credit to Fairmont Hotels and to you at Great Hawaii Vacations who helped set up all the arrangements on our behalf.
I appreciate that service and care at a hotel is a team effort and in deed there are many who should be commended. But I would also like to thank you and your colleagues at Great Hawaii vacations for your exceptional service and attention to detail. From collecting our rental car to the hotel reservations everything was of the highest standard. You have an exceptional team at Great Hawaii Vacations and we felt honored and privileged for the service we received.
In February my wife and I will be visiting Australia and we had planned to route our trip through Hong Kong but after the experience last week we are now looking to re-route through Hawaii for a few days so that we can have a return visit to the Fairmont Orchid. I do hope you will be willing to assist us with reservations in due course and I will be delighted to seek your assistance soon. On behalf of my wife Sarah and myself our sincere thanks and appreciation once again for such impeccable service.
Paul McCullough West Vancouver BC, Canada