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Testimonials

Great Hawaii Vacations  11/20/09

Here's what people are saying about Great Hawaii Vacations
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All the hotels booked through you were excellent. We especially enjoyed the upgrade at the Islander on the beach in Kauai. They upgraded us to an oceanfront room because it was our anniversary. The hotel itself is beautiful. We also liked the Lahaina Shores in Maui and would stay there again for location, service and price. Thank you for your help and we would definitely book through you again although our next trip will hopefully be in 5 years for our 35th anniversary.


Gail Nachbar
Hartsdale, NY

Thanks so much for the lovely fresh fruit basket. We really enjoyed it and it was certainly unexpected. The Turtle Bay Resort was beautiful. I will be sure to recommend you to my friends for all of their Hawaiian vacations.

Thank again,

Judy Karlin and Mike Roark
Lawrence, KS

We were very pleased with our experience with Great Hawaii Vacations. There was no problem obtaining our condo at the Sugar Beach Resort. The unit was clean and nicely furnished, although not everybody at the SBR was pleased with their unit. This was my first experience with your company. I was very pleased by the level of service from you and will use your company again should I return to Hawaii.

Thanks,


Fred Davidson
Parkton, MD

The accomodations at Kona By The Sea was excellent. We were able to get the specific room we requested, which was the key. In looking at some of the other rooms as we walk by, the quality of the rooms vary significantly as we discovered last year. Unfortunately they do not guarantee a specific room even if we're willing to pay extra, so it's a risky proposition. Your team and John Young, the GM at the resort, worked with us and it turned out well because we were able to stay in one of the renovated units which is nicely decorated. I wish they would accomodate a guarantee for a particular unit, which would encourage us to stay there more. Since we go for 2.5 to 3 weeks each year, we don't want to end up in a unit that has issues which would make our vacation experience degraded. We also used Barefoot tours to book a horseback riding trip, and that worked out fine. We had to make some changes due to the weather, but Barefoot handled that for us with no problems. I don't know if you're still partnered with them, but they are continuing to provide good service. I discovered however that their "discount" isn't always cheaper than if you booked it yourself. We wanted to do the helicopter over the volcano and discovered that the price going direct was cheaper than booking through Barefoot, so we booked it direct ourselves. With the web, the tour companies seems to be bypassing the tour companies when possible. But you need a PC and be able to research the various companies on your own to do it. As always, we were very pleased with Great Hawaii Vacations. Your service continues to be outstanding. Keep up the good work and take care of the terrific people you have.


Tom
Laguna Hills, CA

Trip was great, accomodations was beautiful. As always, thank you for your assistance. I would like to start planning a trip for August '08, this time a family gathering. Thank you for your assistance for the last 2 trips.

James Higbee Jr.
Tulare, CA

Aloha Carrie,

We just returned from our trip to Kauai. We had a great time! The Prince Kuhio room was perfect..we had an ocean view on the 3rd floor. It was very quiet..(a few roosters around but nothing bothersome). We picked up the car without any hitches..driving from the airport at night was interesting!!

They provided us with a map..so we found our way. Thank you for all your help! We have received your postcards. Do you have properties on Maui?

That will be our next Hawaii trip. Not sure when we will go. Again thank you for your help.

Mahalo,


Jim & Sue Scherler
Yorba Linda, CA

Scott,

Thank you for taking care of our booking in Honolulu. The Hilton Prince Kuhio is a conveniently located property which has undergone a huge renovation. The rooms are beautifully decorated (modern Japanese/Hawaiian flavor) and designers have paid every attention to detail. The bedding is wonderful, the shower huge, and the flat screen TV, a bonus. The place is very clean and personable. We would definitely stay there again.

Please let me know if you deal with some higher end condos in Wailea, Maui. i. e. The Palms.

It was a pleasure booking with you. Thank you for the great service!

Sincerely,


Rosi Bossio
St. Albert, AB, Canada

Dear Great Hawaii Vacations,

Our most recent vacation trip to Kauai was our best ever! This was our 12th trip in the last nineteen years and everything Patti booked for us was virtually perfect. If you would like specifics, feel free to contact me for more detail?

Sincerely,


Mike
Whittier, CA

Hello,

We had a great time - and you have a great organization. Everyone we've dealt with over the last three years has been incredibly efficient and helpful - and the combination of price and service and attention to detail is a revelation. I've already recommended your company to many friends and associates - and we look forward to calling you next year and arranging for yet another wonderful vacation.

Thanks for all,

Paul and Sue Novros
Encino, CA

Thank you for helping us plan our wonderful vacation! We had a fabulous time! I really enjoyed Kavan?s help. He went out of his way to find flights that accommodated our family. We have three young kids (one is only a month old) and our flights were perfect. He even called back after initially arranging our flights and told us about a better flight schedule.

I called GHV a couple of times before we left to confirm a few things and was always greeted by a friendly customer service rep.

I have recommended you to several people who travel to Hawaii and they were very impressed with what we told them about your services. They said that they?d definitely use GHV the next time they travel because they wanted the deal we got!

Thanks again!

Scott & Sharon Nowicki
Richland, WA

We thoroughly enjoyed our vacation and the accommodations were outstanding. We had a beautiful two bedroom condo overlooking the golf course and ocean. Our experience with your company was terrific. Thanks for your assistance.

Jim and Margie Semmes and Family
El Centro, CA

Aloha!

Your company was first-rate to deal with, and I was particularly impressed by the ?inside info? I got regarding construction that was taking place at my first choice resort. I had been getting quotes from a similar booking agency, and they knew nothing about the construction issues at the Hilton.

On your recommendation, I booked the Marriott instead. It was great. The vouchers you sold us were great value with the included breakfast and free nights, and on check-in we asked for and received an upgrade to a cabana rather than a hotel room for an additional nightly fee.

I will bookmark your site and intend to use you again the next time we visit the islands. Thank you,

Sandra Benson
Yellowknife, N T, Canada

My trip was fabulous, the hotel room was great, and I feel I got an excellent rate. I would (and already have) recommend the Lahaina Shores hotel to anyone. Thank you for making this part of my planning easy.


Jennifer Howard
San Diego, CA

I wanted to thank Jennifer for making my families vacation the most memorable vacation ever. I called and spoke with Jennifer back on June 9, 2007. She quoted me a price that was perfect for our vacation. She made all the arrangements at the Hilton Waikoloa Village on the Big Island of Hawaii. I received all my paper work via email when she told me I would receive it. I even got a call a coupled days before the trip to see if I had everything or if I had any questions.

We were greeted at the airport with Lei?s, retrieved our bags. We were then shuttled to Dollar rent a car (a little bite of a line, but not Jennifer?s fault). The car was just what she reserved for us. I think we were all elated when we got to the hotel. My 12 year old son wanted to know if this was a joke because of the size of the resort. Beautiful Hotel. Every detail of the trip went just as Jennifer planned it. I told myself I was going to call and thank Jennifer but before I could thank her I received a ?Welcome back letter? from Eric Kang, the President of Great Hawaii Vacations.

Now it?s my turn to say, ?Thank You? I could not have done it on my own.

Aloha,


Julie Strode
Chino Hills, CA

Dear Great Hawaii Vacations:

This letter is to express my gratitude for the excellent service I received from your diligent and dedicated staff. In August of 2007 I was given a brief opportunity to take a vacation. I was determined to travel to Hawaii and secure lodging on a limited budget of $1200.00. I quickly became frustrated as I reviewed what seemed like one hundred different web sites with expensive promises of paradise in cold calculated packages that left me feeling like pawn in a lesser game.

Fortunately I stumbled upon Great Hawaii Vacations. Operator 114 was warm, professional and courteous. He introduced himself as Scott and shared his personal knowledge of the islands. He literally worked with me for two days patiently listening to my need to be in a contemporary setting where transportation and adventure were readily available.

My stay at the moderately priced Aqua Palms and Spa was delightful. Upon arrivals I upgraded to a deluxe room on the eleventh floor overlooking the Pacific Ocean, the Hilton Hawaii Village and a magnificent skyline. My days were warm and majestic and my nights were set to the soothing sights of the city. On Friday evenings the sky above the Hilton Hawaiian Village was ablaze with dazzling lights from the weekly fire works display. My room with a balcony and view was clean and comfortable with free continental breakfast and more than adequate amenities. I consider the Aqua Palms & Spa an exceptional value for the frugal traveler.

Thank you for hiring professionals like operator 114 who helped to revitalize a weary soul with limited resources. I know I will return to the Hawaii for my dream vacation and book with Great Hawaiian Vacations simply because my loyalty is a direct results of your integrity and professionalism.

Sincerely,

Karen Murray
San Francisco, CA

Thank you! We had the time of our life- We were celebrating our 25th wedding anniversary with a trip to Hawaii, my husband and I never imagined there could be a place so beautiful, we will treasure our trip forever.

Mahalo!

Jack & Susie Weiser
Oil City, PA

Thank you for the great note...I want to thank Jennifer Runyon Turner for setting up my trip to Mahana at Kaanapali. We had a fabulous trip and our condo was spectacular..I will be refering Jennifer to a couple of my friends that will be visiting Hawaii next year. Thank you


Penney Simonsen
Atwater, CA

We had a great time. We loved the Kaanapali Alii; great location, beach, accomodations, etc. We then went to the Big Island, and had a great time on a helicopter tour arranged by Barefoot. On to the Fairmont Orchid in Kona where again it was a very nice place. Pretty pricey to eat there, and the beach wasn't as nice as Maui, but overall very pleasant.

Our airline messed up getting us out there a day late (one night at the Condo at the Alii we unfortunately paid for and didn't use) so they gave us a voucher for another flight to Hawaii so we will definitely be going again.

Thank you,


David Dorn
Scottsdale, AZ

This was our best vacation ever!!! We loved the accomodations, the service, the scenery, and the whole experience. We look forward to returning to the same site soon. Thank you for your help in booking this wonderful trip.

Aloha,

Cindy Tseng
Denver, CO

Aloha,

We had a great time in Kauai and really enjoyed our condo at the Nihi Kai Villas. We stayed in #702 and were very happy with how clean it was and that everything we needed was right there including beach towels. The only comment on it is that the kitchen is a bit dated but other than that it was great. When we went to pick up our keys the very friendly staff offered us our first Mai Tais of the trip which was a lovely way to start our holiday. When we arrived at the condo it was a very nice touch to have a bottle of wine and two wine glasses waiting for us in the fridge. It really did make us feel welcome and that we really were on holiday.

Mahalo for a wonderful vacation.


Bob Tuckey
Vancouver, B.C. Canada

Aloha,

We had a wonderful time on our Hawaii vacation.

The condo on Maui that Charity was able to book for us was just breathtaking!!!!!!!!!!! The Kamaole Sands was roomy, clean and plenty of space for 7 adults. The view from our balcony was awesome. The closeness to the beach and other amenities was fantastic. We will definitely return.


The Carpenter Clan
Camarillo, CA

Our trip to Hawaii was the best vacation I've ever experienced. Must of that pleasurable experience has to do w/ where we stayed; the Palms at Wailea was wonderful! We would like to go back to the Palms when we return.

Please keep us informed of any specials your company may offer for these condos.

Thank you for you fine service.

Best Regards,


Louise Puckett
Rio Rancho, NM

Dear Cheryl,

I am writing to express our sincere family thanks and appreciation following our recent vacation at JW Marriott Ihilani Resort and Spa, Ko Olina, O'ahu.

We received a free upgrade to a luxury full-size car from Dollar car rental on arrival at Honolulu airport on Friday 27th July.

Then, on checking-in to Ihilani we were informed of a free upgrade of our 2 rooms from mountain view to ocean views! This was fantastic, and the rooms were modern, clean and spacious. Any issue at all was efficiently attended to by the warm and welcoming staff. I must admit that I had read some less than complimentary feedback on the TripAdvisor web-site about Ihilani resort, especially about slow baggage delivery to the rooms and slow valet-parking service. I am very pleased to state that we had no such complaints whatsoever....indeed there were several occasions when I saw car valets "sprinting" to the garage to retrieve a requested car...excellent and always courteaous service at all times. I should also mention the excellent breakfast buffet package that you arranged for us as part of our reservation. The food was fresh, varied, and the fresh juice-extractor a highlight for my family. We dined in all of the options at Ihilani - pooside bar, Naupaka, Azul and Ushio-Te restaurants. We enjoyed them all, especially Azul, and also Roy's at the golf club. Oh, and yes we managed to squeeze-in a golf-clinic for myself, a 9 hole round of golf ,and my wife enjoyed 2 superb massages at the spa!

Please use this email as a reference for recommending Ihilani, as well as for providing positive feedback to your contact at the resort.

We have returned to the UK exhausted but with very many happy memories of our wonderful stay at Ihilani.

Thanks once again,


Dr J. Paul Schofield MD PhD - and family!!
Earith, Ca UK

Our vacation was great! I am glad we chose both properties for our vacation. Both were very different and we liked having a mix. The Sheraton was very good welcoming us and giving us a ocean front upgrade. The Weston wasn't as classy with the welcome but they did call and drop notes off to make sure we were happy. We recieved an oceanfront upgrade from them as well. I had to push for the upgrade but they fulfilled our request. Having the car was nice as well.

Our vacation was fantastic with very little hitches. The sheraton is a nicer hotel,mellower with a nice grass lawn. The Weston's hotel is a little dated but the grounds and pool are fantastic. A little busier and "Vegas" like but again we liked the mix. Thanks for your help!


Jeff Adams
Tustin, CA

Thank you, thank you, thank you. Our Hawaii vacation was awesome and our hats are off to Kavan. He really helped us out. Our accommodations were great; which took him a lot of time b/c we were traveling with 3 kids. No one wanted to come home. I have given Kavan's name to some friends who are thinking about traveling to Hawaii; hopefully they will contact him.

Planning a vacation is always tough b/c you want it to be perfect. Kavan really knew his stuff and "listened" to our requests. He should be commended for that. sometimes you have agents to try to sell something to get some kind of kick-back and push just about anything. Kavan was right on the money with all of his suggestions and helped us work within our price range.

Thanks again. Can't wait to go back.

Jonie and Rich Naylor & kids
Newtown, PA

Thank you for the lovely gift and your warm message.

Our vacation was absolutely spectacular, so much so, that we have booked with Mahina Surf for next year. I believe Tammy has already contacted Patti in your office to make the necessary arrangements with you folks.

We did have a bit of a sour note on our vacation with the Luau - for my husband and I, it was the first time in Hawaii and, of course, we wanted to experience everything possible. We booked a Luau "Feast at Lele" and were very disappointed...there were 16 of us in our group, we were promised we would be sitting together, that did not happen. Not only that but part of our group could not even see the show nor take pictures etc. Feast at Lele should not be categorized as a Luau - it is a dinner and show - we did remedy the situation by going to the extra expense of booking another Luau for the last night we were there.

We did have a great time in Hawaii and are looking forward to many more visits to the island "Paradise".

Thank you


Marta C. Layman
Fresno, CA

Just wanted to write and let you know our vacation at the ResortQuest Islander on the Beach was beautiful We enjoyed an oceanfront room and all the great amenities were quite unexpected. I appreciate your services and now know an excellent company to make Hawaii vacation plans through. We will definitely call upon you in the future!

Thank you!


Dan and Christie DeCraene
Noblesville, IN

Thank you for your e mail, yes we had a marvellous vacation. It was the first time I had returned to Hawaii for many years and was my wifes first visit. We thoroughly enjoyed ourselves and had a very relaxing time.. A big mahalo to your staff who arranged our stay at the Resort Quest Waikiki Beach Hotel, it was very much appreciated. From the outset your staff did everything we asked of them they were so obliging as was the staff at the Resort Quest. We will certainly return and will recommend the Hotel to any of our friends who may visit Hawaii.

Again a very big Mahalo and thank you for the gift.

Kind regards


Ken Williams
Hamilton, New Zealand

Our vacation at the Hyatt-Kannapali, Maui was wonderful!! The hotel was so beautiful and we loved the very talented musicians that played at night!! The Luau was really enjoyable and the food was delicious!! We enjoyed the almond popcorn that was sent to us upon our arrival!! We gobbled that up quickly!! Thank you for all the help in planning a much needed trip to paradise!!


Stephanie Ford
Concord, CA

Hello.

I wanted to let you know that I enjoyed my vacation very much, and Highly recommend Andrew our booking agent. he was very patient and helpful, and found us a wonderful little place in Honokowai (Maui) at a very affordable price. I am very strongly thinking about heading back to Maui in March or April as I would love to see the whales.

Thank you for making our trip a memorable one!


Debra Neal

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