Great Hawaii Vacations 02/27/20
Thanks for the welcome back. We had a wonderful time, weather was GLORIOUS!!! All accommodations were excellent and we encountered no problems. We will definitely ask you next year to book for us again! Mahalo!
Charlotte Forte Reno, NV
We had a wondeful time. Although there wasn't a king sized bed in the room (which we requested) our room had the most wonderful view of Waikiki. It was on a great floor and looked at Diamond Head. It came as a huge surprise to us to have such a great view and such a nice room. Thank you for everyting. Oh I must add, your prices were better than booking directly through Ohana. I will use you every time we go (annually). Thanks for everything.
Dolores Calgary, Canada
Just wanted to say I had a great time in Maui and to thank Great Hawaii Vacations for helping me with my holiday plans. Jennifer was very helpful and pleasant to deal with. Our accommodations were wonderful. Look forward to going back. Thanks again.
Penny Millarville, Canada
We had an awesome vacation, and I can not wait to go back....especially as it is snowing outside as we speak. I do love snow and skiing, but after such a warm and wonderful vacation, I kinda wish the 5 feet of snow in my yard would just disappear....visualizing it as white sand isn't working!!!
Our stay with Suite Paradise at Poipu Kai was great. Our condo was clean, spacious and had several nice touches. I only have two comments that would not be considered as positive: the beds were VERY firm, and I do like firm beds, also the condo had carpeting throughout which with the humidity has a musty smell. Tile would be a better choice. Apart from that all I can say is it was fabulous!!
Your company was easy to work with. Patti was more than helpful both on the phone and by email. I would certainly consider booking with you again.
Nancy Bowie Roffland, Canada
Many Thanks for the service.
I am giving your contact info to my neighbors, they have never been to Hawaii before so they will need lots of help. I think they want to go at Christmas as well. I will also post your info on our social club wall for all to see!
I want you to know that I have been dealing with Wade with regards to our travel accommodations for a few weeks now. Wade was able to find us accommodations when I thought we were going to actually live on the beach for a couple of weeks. (We spent a lot of time looking for a place but was not successful at all. We were getting nervous, we had airline tickets but no where to stay) Wade has been very helpful in assisting me in all my requests and answering my silly questions. So thank you to Wade for being the best long distance Customer Representative. Wade, you do good work and I really do appreciate it. Thanks again.
Marta Cordeiro Edmonton, Canada
We just wanted to say that all went very well with our recent vacation at Papakea. The three weeks went by too fast obviously and we arrived home to much, much colder weather. Yesterday a little bit of snow!!!
We had a great suite at the hotel, good service and beautiful weather and the staff were very, very good to us. They placed us in Unit C309 and it was great.
Edy and Graeme Cockle Canada
I must say my daughter and I enjoyed very much our stay at the Outrigger Luana. the accommodations were just what we were looking for and the staff in the hotel were very pleasant and attentive.
I would also like to thank Patti, who attended to us in a friendly and efficient manner. It was a pleasure doing business with her.
I will certainly recommend Great Hawaii Vacations to my friends and family.
Everything was wonderful during my Hawaiian vacation. The room and accommodations at the Mana Kai were perfect and just what I was looking for. There were no hiccups on the trip and everything went very smoothly.
Angela Northampton, MA
My wife and I stayed in unit 13-E in the Ekahi Condominiums in the Wailea development on Maui. We have stayed in the unit many times before, and once again it was excellent. Great Hawaii Vacations handled our condo and rental car reservations efficiently. We always have good experiences with the Great Hawaii Vacations staff.
The only minor complaint was with the hot water faucet in the master bath in the shower/tub. It was very difficult to get hot water to come out with any force – while the cold water came out very strongly. Also, the hot water in the guest bath came out strongly as well. It appeared that the hot water faucet in the master bath was loose, because we had to turn it off and on a few times before any hot water would come out at all.
Anyway, everything else was perfect and we loved our vacation. Thank you once again for a wonderful trip.
Randy and Gwen Houser Seattle, WA
Excellent vacation. Tough returning to the freezing cold of Colorado!
The condo at Kona by the Sea (#121) was ok. The location of it was excellent but the general condition of the interior was rather shabby. Huge crack in the master bedroom wall which needs repairing. Furnishings were very basic. We understand each unit is privately owned but these owners really need to spend some money on updating.
In contrast, we visited friends staying in unit #112 which was beautiful inside.
The complex was exactly as we had imagined. Well maintained swimming pool and small man made beach. Relatively quiet. Towels and loungers were readily available. Staff were friendly and helpful.
All in all, a great experience.
Jennifer and Michael Glennwood Springs, CO
We actually just got back yesterday, and we greatly enjoyed our
vacation. I would like to thank Adam Reynolds, our travel consultant. He did a great job and bent over backwards to help us and reserve what we needed. I already recommended your company to co-workers who want go to Maui.
Mahalo and we will certainly use your services again! Merci!
Johanne Belisle and John Martin Ottawa, Canada
I called Great Hawaii Vacations for assistance in booking my son’s honeymoon on Kauai. Scott Luebbert was wonderful to work with. He found just the package I wanted (car and hotel) and got me a very good price. Great Hawaii even arranged for a lei greeting for the arrival in Maui, where my son and his wife arrived from the mainland. Scott was very pleasant to deal with and always ready to respond to my requests.
My son and his wife said that their honeymoon was the best trip they’ve ever taken, and that is saying a lot because they have traveled extensively!
Christina Austin, TX
This was our fourth or fifth trip to Hawaii and certainly one of the best. Flights were on time, car was ready to go, condo was great, the weather was beautiful. Absolutely no complaints about anything! We’ll be sure to book with you again on our next trip.
Marcella Stauber Los Altos, CA
We had a wonderful time at the Waikiki Beach Tower. It was in a great location and beautifully furnished. The service was excellent: maid,valet,etc. They went out of their way to get us anything we needed: extra towels, air mattress. A Great place to stay!! We relaxed, soaked up the sun, shopped and saw a few sights (We had toured the island on a prior trip). We even got to try surfing!! We highly recommend the Waikiki Beach Tower. Thanks to you at Great Hawaii Vacations. We had a Super trip!!
The McManus Family Glenview, IL
My experience with your staff and my holiday experience were both awesome.
Your staff kept in touch all through the process and also helped me with the final payment process which was greatly appreciated.
I love Hawaii and will be back again as will my family.
I have recommended you to many of my friends without any hesitation.
Thank you for making the holiday experience a pleasant one.
Congratulations on your excemplemery customer service
Jacqui Carroll Skye, AU
Our vacation in Maui and our stay at the Palms at Wailea was fantastic. This was our 13th time to stay at the Palms and we could kick ourselves for not buying a unit 14 years ago when they were more affordable. Only suggest would be to establish a place where people could leave stuff for the beach like chairs, umbrellas, boogie boards, masks, coolers, beach toys, etc. for other people to use and then return. We usually buy these kinds of things at Walmart/Costco rather than renting as it is cheaper if you stay more than a few days and we usually end up leaving them in the condo. A central location at the Palms might be better since the next renter of the condo might not need this stuff but someone else renting another condo might. Regards,
We had a great time at the Turtle Bay Resort. The resort was very clean, very luxurious and quite stunning. Although the weather was not cooperative, the resort staff was quite courteous and helpful. Most of the restaurants were great. I would certainly recommend this hotel to anyone wishing to go to Oahu.
Brenda Truman Tacoma, WA
Except for the hassles at several airport security points, our vacation at The Palms at Wailea and Fairway Villas was very nice. Of course perfect weather most of the time helped immensely. The grandkids and their parents especially enjoyed the Fairway Villas and its proximity to "A" Beach. My husband and I were bumped off our originating flight to Maui, due to the untimely Dec. 25 snowstorm, but our daughter and her 3 boys got on the plane. Due to weather, safety and labor issues, the entire planeload of passengers were forced to sit on the ATA plane for 4 hours (and offered no food, only drinks) before it finally took off. Consequently, they arrived at the Palms about midnight, but were met at its entrance by a security guard who facilitated my daughter's registration and helped her find her condo.
Your help in booking our Dollar cars took all the worry out of arriving at both the Maui and Kona airports. It should be noted that Dollar only rents out Dodge cars, I think. The engineering on the Avenger is very illogical, but this has nothing to do with your efforts!
I appreciate your prompt responses to my booking requests.
Virginia Cellars Wheat Ridge, CO
I wanted to send you this quick note of thanks for your companies handing of our most recent trip to Kauai. From the very start of the process I had the pleasure of working with Carrie from your office and have had a very easy time of the booking, pre-trip confirmations and followup while we were on vacation. At one point there was a financial mix up regarding the amount that we had paid with the resort and within several hours the situation was clarified and there was no stress or inconvenience involved. Both the resort and your company were very quick to correct the error, (which was minor and easy to make).
I would not hesitate to recommend your company or use it again for our next trip to Paradise!
Gary Stevens Cochrane, AB, Canada
Thank you very much for your email. We very impressed and happy with the service offered to us by Great Hawaii Vacation. We would like to mention Scott Luebbert's excellent service. Infact had he not taken the time to answer all our question we would not have made this trip. He was not only patient but very informative amd made us feel very comfortable to express our requests and needs. We felt he was not trying to sell us somthing but rather was involved in helping us find and plan a good vacation. He was also very accesible to clarify any questions we had after we had booked our trip. His Maui Hill Resort recommendation was excellent.
We would definetly go through you to plan another vacation and will not hesistate to recommend your company to our friends and relatives.
Atul and Madhu Karkhanis Park Ridge, IL
I'm sorry this "Thank You" is so late in being sent.
I just wanted to say a big "Thank You" for organising the great accommodation at the Hyatt Hotel for James and me for our Waikiki vacation in October. The room was just great and the view was lovely both day and night. The location of the hotel was fantastic and the hotel facilities were very good.
Thank you also for the lovely welcoming basket that was delivered to our room on the first afternoon. That was a lovely surprise and we enjoyed all the delicious food and drinks.
We really had such a perfect holiday and a large portion of that was due to the wonderful accommodation you organised. So thanks for putting up with all my questions and for helping to ensure we had the perfect Hawaii vacation! I will be recommending Great Hawaii Vacations to any of my friends planning a Hawaii vacation!
I hope you have had some time off over the Christmas/New Year period.
Wishing you all the best for a prosperous 2008!
Helen McGuckin Hurstville, Nsw, Australia
I would like to take this opportunity to let you know how much we appreciate all of Scott Luebbert's efforts on our behalf. We had originally scheduled our vacation to begin January 1-9 staying at The Whaler on Kaanapali Beach. When we planned our vacation I had no medical issues. Then in November I was told I needed an emergency hysterectomy. The date of the surgery was 11/19 (exactly 6 weeks away from our trip). My doctors thought I would be just fine to go then several weeks later I developed a blood clot above my bladder and needed another emergency surgery to fix that. My doctors advised me that I would not be able to travel at which point I called Scott. I told Scott that we would like to postpone our trip to July 1-9. I explained the situation and Scott said he could not promise anything, but that he would see what he could do. Within only an hour or two Scott called me back and told me that everything was taken care of and we would be able to have our condo for those dates with no penalties! I can't tell you what this has meant to us! Scott has always been a pleasure to deal with on the phone and I could hear in his voice that he wanted to try and help in any way he could. I will recommend Great Hawaii Vacations (and Scott Luebbert) to ANYONE interested in travelling to Hawaii. Thank you for your kind assistance.
Best Regards for 2008!
Kathy Hays Westmont, IL
Awesome time and GHV did a great job helping with our reservation. We'll be calling you again to help with our next trip!
Gary Keswick CA
Thank you for arranging our stay at the Hilton in Waikoloa. The accommodations were exactly what we expected and registration upon arrival went quickly and without a hitch. There were no last minute surprises and that also was greatly appreciated.
Dave and Holly Kannewurf Richmond, VA
Please accept our sincere thanks for the exceptional service provided by Great Hawaii Vacations. Our recent trip to Maui was wonderful and we look forward to returning very soon. We would also especially like to thank Kavan Murphy at Great Hawaii Vacations for his kind consideration and for making all the necessary arrangements in such a professional and timely fashion.
Wishing you continued success and all the best for 2008.
Stuart Day & family Delta, BC
Thank you for your kind note. Jennifer did a pefect job and we all had a very pleasant time. Will certainly recommend your services and will be calling when we plan our next trip to Hawaii. Thanks again.
Andy Tacoma, WA
I would like to thank your travel agency for your services. I would like to take a moment to let you know how helpful Scott was in assisting us in choosing the right hotel. The Wyland was in a very convenient location and the staff there were friendly and helpful. Scott was the one that recommended the Wyland to us.
Jeff Sun Prairie, WI
We enjoyed our stay in room 4210 at Sea Village in Kona. The weather wasn't very good but it was fun watching and hearing the crashing waves right below our deck. We had trouble getting the entertainment system to work but when we called for help, someone was sent over that day and got it functioning. The unit wasn't fancy but was well-equipped and we ate a few meals in after barbecuing outside. We'd certainly stay there again.
Barbara Rumppe Kirkland, WA
We had a wonderful trip. The hotel was great and everything you did to make it a good trip was greatly appreciated. You can be sure we will use you again and will certainly recommend you to our friends.
Ronnie Volker Folsom, CA