Great Hawaii Vacations 09/22/18
We had a great and beautiful holiday in Hawaii. Thank you very much for the reservations. We were well treated at the Condo and the accomodations were as we expected: FANTASTIC.
Ray Lalonde Ottowa, ON, Canada
My family and I arrived at Turtle Bay Resort this afternoon after we took the scenic east coast drive. It was an exceptionally pretty drive on a sun drenched afternoon. Our check in at the Registration desk was very efficient and the staff were friendly and attentive. We arrived at our room on level 6 of the South Wing and we were instantly mesmerised by the beauty of the outlook from the room. Thank you so much for making the special effort to provide these wonderful impressions that we will remember long after the holiday is over. Especially nice was the surprise chilled bubbly in our room when we returned from dinner this evening.. It has certainly made a wonderful day even more special. We are so glad that we have chosen Great Hawaii Vacations for our anniversary and we will recommend your services to family, friends and colleagues when they think of traveling to Hawaii. We hope to enjoy more of Turtle Bay in the days ahead.
Mahalo and our sincerest wishes,
Michael Sue and family Cabarita, NS, AU
I found the level of service that your company provided excellent. I appreciated the speed and honesty of your company as it was our first time to Maui and we were not too sure what to expect.
When we checked into the Maui Kamole, the brochures provided and the phone numbers all very clear and easy to reach. I especially appreciated the fact that we could check out at 3:00PM! Having the extra beach towels and chairs to use at the beach were great.
I would recommend your company to others.
Fiona Berger N Vancouver, Canada
Our experience with Great Hawaii Vacations was fabulous. I also wanted to let you know how much of a help Patti Taylor was. Whenever I called with a question, Patti always called back in a timely manner & had the answer.
Sarah Gerdes Lake Villa, IL
I was very pleased with the service I received regarding booking my hotel accommodations in Waikiki. As my hotel was booked shortly before I was scheduled to depart, it was reassuring to be told that if I hadn’t received my confirmation via email within a few days to please call back and the reservation would be tracked immediately.
The Ohana Waikiki West where we stayed was good value for the price we paid. ($95.00 with a kitchenette) Although the hotel is quite run down compared to the last time I stayed there, the rooms were very clean and the staff friendly. It was a bit disheartening as we made our way to the room to see all the holes in the hallways walls which had been patched over with plywood or some such substance. But our room itself was fine. Upon talking to one of the maids she advised us that there had been some water problems with the pipes.
The hotel itself is centrally located which was great as my Mom was with me and being 80 can not walk the great distances she used to.
Thank you again.
Sandy Taylor Osoyoos, Canada
Daniel Blau was amazing to work with!! I first contacted him through an email after a search for rates at the Kiahuna Plantation on the internet. He was incredible at finding us the perfect unit at this property that fit our budget, and even called the property to ensure that there was availability. I was able to find a rate less than anywhere else I searched on the Internet, and also availability (which no one else would verify). The day before we were to check in, I called the resort directly to inquire about our room - they had no record of our reservation. I believe that the reservation had not been communicated from the main Castle Resorts office in Honolulu to the property. Both Daniel and Elaine (Castle Resorts reservationist) were incredible at not only ensuring that I had a confirmed room, but I was also given a beach front unit for the first part of my stay, and an ocean view for the remainder of the vacation. So beautiful!! Daniel did an excellent job, and should be commended for keeping cool under pressure and providing stellar customer service. Thank you for assisting in my Hawaiian vacation!
Laura Egger Steamboat Springs, CO
We returned a couple of weeks ago from our 2 plus weeks on Maui. This was one of the best vacations we ever had in Hawaii. The weather was fabulous every day. 80 degrees and sunny. We've never seen so many active whales. I heard this was a record year for them. Our condo at the Hoyochi Nikko was great . The rooms aren't huge but for two people they are perfect. The grounds well cared for and the manager on site was friendly and very helpful. We got a lot of use out of the barbecue area. The pool being on the beach side made for great sun tanning and whale watching. We will definitely go back to this property. Our travel consultant was Jennifer. She was more than helpful, she was friendly and patient with me even though I probably asked too many questions, and called too often.
Every part of our trip from the flights to the car rental to the condo was smooth and no hassle. Next year we plan on taking our entire family , 5 adults and three grandkids to Maui and we be using Jennifer for our consultant. Thanks for a great vacation.
Rod and Susan Childers Port Angeles, WA
Aloha, I have got to tell you that we absolutely loved the Island. We plan on coming back. We had a great experience with you. The accommodations you set up for us were what we'd hoped and more. We will absolutely be using you for future trips. Mahalo,
Malinda Headrick Georgetown, TN
Thank you to Jennifer and company for all that was done to plan and secure our trip to Maui. How thankful we were that we had flown United with all the airline issues that arose. We LOVED Kaanapali Shores (ResortQuest). Our room had a beautiful garden view near the lobby on the 4th floor. It was very cool to wake up to the swaying palm outside our window and the birds singing. We could even see the ocean from our room. Service was great (much “aloha” spirit) and how cool to be right across the street to small eateries and Star Market. That turned out super handy. We loved the low crowds, smaller resort size, lots of families and easy access to everything!! We had moved to the Hyatt Regency for the last 3 days of our trip. The kids loved the Hyatt kid lagoon with slide and small rock pools for our 3 year old. She didn’t spend much time in the water until then and then she didn’t want to come out. The Hyatt is a beautiful resort and we did enjoy many things while there: the wildlife, the food, the outdoor pool bar service, the path along the beach, the lei greeting... but we think next time we’ll stay in one spot, like the Kaanapali Shores that Jennifer had suggested from the get-go, and save a ton of money. We spent the same amount of money on food/expenditures at Hyatt in those 2.5 days as we did at the shores in 8. (I guess I’m still learning what we kind of travelers / family we are :) Anyway, thank you for all the wonderful selections and for taking care of us so well. We certainly had the blues coming back. We’ll look forward to traveling with you again and have all agreed we’ll go back to Maui for our next family vacation. We have also mentioned your company to my sister who is thinking of planning a 25th anniversary in Hawaii in 2 years and to my Mom who’s been wanting to go back. Sincerely,
Shelley Macapanpan San Jose, CA
We were very happy with Great Hawaii Vacations. We will definitely work with you again for another trip.
The Hilton Hawaiian Village in Oahu was nice, but alot of their staff weren't too friendly or knowledgeable. I would not stay there again.
The sand in Waikiki is almost all washed away, so it is not a very pretty beach. We traveled all over the island and had a good time, but I don't think Oahu is a place we'll return to. I've been there over 20 and 30 years ago, but back then it was better.
Suzanne Grasso Mission Viejo, CA
Aloha! We had a wonderful time at the Lahaina Beach Resort. It was just perfect. There was no problem with the reservation at all...we just checked in and enjoyed our stay. Thank you so much,
Craig & Diane Mattson Naselle, WA
It took us a while to find a nice hotel close to the beach and not to expensive. Then I found your offer and I thougt the property would not be as nice for the price we payed. But, it was a lot better than I expected!!! Friendly staff, clean, good breakfast to take out and a very good location. The car parking (in the hotel) is a bit tricky and it took us a while to get used to it and to plan more time to get the (right) car.
We will definetly use your website again to plan our next trip to Hawaii and I think that will be soon!!!
We are very plesed too, that the area around the North Shore is still not developed and everything is so natural and not crowded and just amazing!!! I could not believe that sea turtles like to play with the huge waves like the surfers do!!!
Thank you so much!
Ute Schreiber and Falko Ruemmler Victoria, Canada
Thank you so much for arranging my accomodations at
the Queen Kapiolani on Oahu. Although I had not heard
of your business prior to this trip, I found
everything as promised.
The room was great and neat and clean, and all went as I had hoped. I am a frequent visitor to the Islands, and will not hesitate to use and recommend your business to others.
Initially, I tried to book the reservations directly with the Castle Properties, but found no vacancies, but when I called Great Hawaii Vacations, all the red tape was washed away and I got to the islands when I wanted at a better price than I was quoted by the Hotel. The travel facilitator was very helpful, and patient when I had questions. Thank you so much for your help.
John Cass San Francisco, CA
In regards to my experience and the accommodations in Hawaii, everything was wonderful. The staff were very friendly and helpful and our room was beautiful.
My mom who is handicapped had a bathroom set up for her (which was very important) and the view was wonderful. The location was perfect for us as we could find all amenities close by.
The only complaint I have is our vacation was too short and we came home to snow. So I guess we will have to make another, longer, trip to Hawaii.
Monica Catorc Smithers, Canada
Bill and I are back from our trip - we had an amazing time and loved Hawaii!
We wanted to thank you for doing such a great job booking the condos and car rentals for us. Everything was great.
We loved the Maui Sunset in Kihei. The condo was really nice, well equipped and clean. We really enjoyed being on the ground level with access to the lawn and pool. The staff were nice and the property is very well managed. We also liked the location - a bit further down the road so we weren't in the "thick" of it all, but close enough that we could get to the beaches, shops and restaurants very easily by car.
Both car rentals were good.
We also enjoyed our time at the Kona Reef. We had a lovely third-floor condo with a view over that cute little beach. When we got there we said "way to go Carrie!" We loved sitting on the balcony watching the people, dogs, birds, trees, waves etc....it was so relaxing.
Hawaii is such a lovely place. The people are so wonderful and friendly - there's a very special vibe there.
We really appreciate all your help planning our trip. You did a great job! You were always so friendly and nice to deal with and very prompt in getting information to us. I've recommended Great Hawaii Vacations to two sets of friends who are planning trips.
We certainly hope to return to Hawaii some time - I think it could become addictive!
Cheers - All the best!
Aloha and Mahalo,
Janet McDonald and Bill Stone St. John's, Newfoundland, Canada
Our trip was great. I have nothing but great things to say about Great Hawaii Vacations. I feel like we got a great deal and good
customer service to boot. The hotel was great and we plan to visit again as soon as possible.
Tyler Dickinson San Diego, CA
Thank you so much for a wonderful holiday. From being met at the airport to finding a wonderful box of chocolates in our room when we got in, it was up on top of the great trips we have taken.
This was my fourth trip and my husbands third, and we enjoyed it immensely. The Moana Surfrider is the nicest place we have ever stayed in. The service was exemplary! Thank you again.
Dwight and Donna Hayes Drayton Valley, Canada
We had a great time! We loved our resort. We will definitely go there again.
Everything went fine as far as our reservation for the condo and the rental car that I reserved with Jennifer Runyon Turner. She was very nice on the phone and in her emails. It was the first time that I tried using a resource other than a travel agent here in town. We were very happy that everything worked out great.
Thank you to Great Hawaii Vacations. We will use your service again in the future when we return to Hawaii.
Janet Stebner West Fargo, ND
As you know, going to Hawaii was a life time dream of ours and it was everything we had ever dreamt of and more. Our accommodations were wonderful and if we come again we'd love to stay at the same resort.
We really enjoyed our location on the first floor .. we were right across from the BBQ's and my husband loved going out and meeting the guys as they cooked and of course enjoyed a small libation while doing this. The hot tub was also a great meeting place where we spoke with people from all over. The sunsets were so awesome!! Your grounds were just spectacular and the groundskeepers kept everything just spotless.
We had a wonderful time and I'd recommend the Turtle Bay Resort to anyone.
Lily & John Winnipeg, Canada
The Mauna Lani Point Resort was a beautiful place to stay. It was the first trip for my mother so we were truly happy to be able to show her some of the beauty of the island all in one setting. We would definitely stay at the resort again and want to thank you for your help with our trip.
Jennifer Gutierrez Stockton, CA
Hi There, Our vacation to Maui was Fabulous. Wade Calvert provided me with Excellent service. The Condo we stayed in was clean, beautiful and location was great.. I guess I can't say enough... WE JUST LOVED IT. If there's one thing I could mention, it is the check out time: 11:00 am. In staying in a Condo, one of the requests were that a load of towels or as much as possible get done before we leave as well as run the dishwasher before we leave. Because the rule is that we can't run the washer before 8:00 am, and I didn't want to run the washer and dryer at the same time (I didn't want to set off any breakers, I wasn't sure); with showers in the morning, complete the packing process, putting out the garbage, washing towels and bedding, running the last load of dishes, to top it all off tend to a 3 year old, checkout time became a bit stressful.. We managed to do all that but not with rushing around all morning long. Having said all that.... We still Loved the whole process.... Thanks
Marta Cordeiro Edmonton, Canada
THANKS FOR YOUR HELP IN SECURING OUR VACATION IN HAWAII. YOU ARE MEGABITS ABOVE IN REGARDS TO YOUR CUSTOMER SERVICE. I AM SO TIRED OF THE ORDINARY, USUAL, REGULAR, AND TAKE IT OR LEAVE IT ARROGANT TRAVEL CONSULTANT. YOU ARE THE BEST I HAVE SEEN IN MANY YEARS. I AM NOT CONDESENDING WHEN I SAY IT IS A DELIGHT TO WORK WITH YOU, SCOTT, AND THE STAFF YOU WORK WITH. YOU FOLKS ARE UNDERSTANDING, PROFESSIONAL, AND HELPFUL AND RATIONAL WHEN IT COMES TO WHAT WE NEED. THANK YOU AGAIN.
BRUCE Ojai, CA
We stayed at Ohana Waikiki West and it was clean, quiet, comfortable, with a convenient location. The housekeeping staff was great and everyone was very friendly. I especially liked the large bathroom with the extra closet. We would definitely stay there again.
Cheryl Laux Ballwin, MO
We are now back from our Hawaii vacation. Everything was
fantastic. The condo was beautiful and the weather perfect. The staff at the Whaler were very helpful. We drove around all over the island and we feel that Kaanapali is the best place for us to stay, as you suggested.
I want to thank you for all you have done for us and we look forward to going back.
Randy Goodwin Whistler, Canada
Jennifer, our agent that i was dealing with went above and beyond to help me plan this trip. Our hotel was outstanding we even were upgraded in our car rental. When we go again i will be calling Jennifer to help in our booking. We enjoyed everything except the traffic.
Deborah Schildberg Barstow, CA
I booked a room at the Maile Sky Court in Waikiki for Pro Bowl weekend. It was a last minute booking and your company had by far the best rates ($60 cheaper per night than any other site).
I got a room with double twin beds as requested, which was a very important part of the reservation. The hotel was nice, clean, and the staff courteous and helpful. The room was decent. We had a view of the city, hills, and a partial view of the beach.
It wasn’t a large room but it served its purpose fine. The door to the bathroom was difficult to close and there was some mold on the curtains in the bathroom. For the price the room worked out just fine.
I would definitely recommend both the hotel and Great Hawaii Vacations to anyone planning a trip to Hawaii. Thank you for helping make a quick, budget-conscious trip possible!
Neil Visse Bohemia, NY
We very much enjoyed our accommodations at the Royal Kahana, and will probably return there on our next visit to Maui. Your staff was very pleasant, personable, and easy to deal with. Thank you for a thoroughly enjoyable experience.
Jim Tulsa, OK
The accommodations, weather, and the entire trip were wonderful. I truly appreciate the efforts provided to ensure my vacation was the best. The facilities, availability and responses provided by Patti were wonderful and helped me in deciding on a final resting spot!
Jeffrey Dahlgren, VA
Thank you , we had a wonderful time again in Hawaii.
Thanks to Kavan for the good seats on our United flight.
We stayed at the Outrigger Waikiki on the Beach. Great location, restaurants, and service.
We were on the 16th floor. They have an express elevator to Floors 14-16 and to the rooftop penthouse spa and exercise room. So getting up to our room was easy.
Our breakfast was included and we ate at the Hula grill most mornings which was excellent.
The dining is so good there and the view from each restaurant overlooks the beach and diamond head that we ate nearly every night at the hotel.
Valet parking was efficient and they always offered driving directions.
They provide free phonecalls locally and to the mainland US. I used the spa one day for a massage which was wonderful.
We would stay there again and of course will book with Great Hawaii Vacations.
Roslyn Holtzclaw Hillsborough, CA
The trip was good.
All reservations went as arranged with specialist.
Just a $9.00 parking fee at hotel was a bit of a surprise.
The hotel is older, clean, but common areas not in the best condition, at least in the building we were in. Everyone was polite and helpful. Maid service was very good.
even when we told her when we didn't need fresh towels and linens she replaced them.
Location was excellent. Next to all of the other hotels and shopping.
FYI the hotel even had computer in lobby with a page to connect to airlines for check in and boarding passes.
All in all it was a good value compared to other hotels on the beach.
Thomas North Las Vegas, NV