Great Hawaii Vacations 01/21/20
I just wanted to send you a quick note to tell you that our Kauai vacation was amazing..... your help made it especially so. Starting with the lei welcome at the airport (she had the sweetest smile), everything ran like clock-work. The Budget car was ready to roll and the Pali Ke Kua.... wow .... we could have just sat on our balcony watching the North Shore waves and cliffs below us for five days and been thrilled but .... we didn't. Planned events during our five days included a Jack Harter helicopter ride (absolutely worth all those pennies), Smith's Luau (beautiful grounds and amazing pig), Paradise Kayaking (the hike was a true jungle adventure), and HoloHolo pontoon sailing and snorkeling. We loved it all and can't wait for the chance to return. Mahalo, mahalo, mahalo...
Cathy Cross Tucson, AZ
The vacation was great. We, and especially our 19 month old daughter, really enjoyed our return to the Fairmont Kea Lani. Your team was great. See you next year.
Paul Rosenblum San Mateo, CA
We were very happy with our experience with great Hawaii Vacations. We had one issue (we were not happy with our Ocean View - It was more like a Tower and Pool view) I called and left a message for Cheryl and within an hour she had spoken to the hotel and had us moving to a better room the next day. My boyfriends sister in-law had recommeded you. I usually do all the planning of my vacations... not anymore. From the very start Tim Shaw was very helpful and both him and Cheryl were always pleasant and helpful. We had a wonderful vacation and would use Great Hawaii Vacations again. A+ in customer service!!
Joanne Donoian and Charles Bridge Hermosa Beach, CA
I wish to thank you & your company for the efficient way you handled our last booking in Hawaii . Our stay at the Outrigger Waikiki on the Beach was outstanding, and I will be in touch with you when we travel again.
Bill Rees Queensland, Australia
Just wanted to send you a quick email and say THANK YOU so very much for helping make our trip with the Mothers so fantastic! My Mom, part Hawaiian, got to see her first view from the lanai at ResortQuest Kona by the Sea. The view with the palm trees, the ocean complete with surfers and boogie boarders, and wonderful birds all greeted her eyes. What a perfect first impression she had of Hawaii. This was a dream come true for her and much hardship and struggling passed by through the years before she finally got to see and taste the beauty of her "land of aloha". We flew over the Kileauea volcano in a helicopter and drove on both coasts and across island visiting as many sites as we could but in Kona, knew we had a beautiful view awaiting us. On Maui, it was equally as great. Although my Mom had to work a bit to go up and down the stairs at Maui Kamaole, again the view from the lanai was equally as spectacular! The sunsets were beautiful works of "nature's art" along with equally fond surroudings with the ocean view again. Both sites were perfect and we thank you for your careful attention to provide such a memorable experience.
Keith & Jill Atchison Port Coquitlam, BC
We had an excellent vacation. We spent the second week in Maui and actually just got back yesterday. We loved it so much that we would like to return next year and bring our children with us, if it is possible. The credit for our next trip will be useful. Your services were great. Dustin booked our rooms and was helpful. Toll free numbers and access to information was easy. We found our accommodations just as described on your website. Everything went smoothly with check-ins and check-outs. Also, through your recommendations, we booked all our Maui activities through Barefoot Tours. Andreas was knowledgable, friendly and full of great tips. This was our best vacation ever, and we have been to Cuba, Mexico, Florida and many other places in the U.S. and Canada.
Omer & Chona Dufresne Dryden, Ontario
We enjoyed Kauai very much and our planning a return trip in the next two years and will definetly be contacting you again to help us plan our trip. Thanks so much for all the tips and suggestion they were very helpful. Thanks again for our wonderful honeymoon.
Mr. & Mrs. Brannon Newth Williamsport, IN
We had the most fabulous time, thanks to all of your help. The accomodations (ResortQuest Maui Kaanapali Villas) could not have been more perfect. The studio was beautiful with all the hawaiian touches -- right down to the surfboard shaped rugs in the bathroom! The kitchen was full of upgraded ammenities and the property appeared to be newly decorated. Another plus, was the studio was located on the ground level and a mere 20 feet from the pool and a short walk to the ocean. Perfect for the kids. Tim was instrumental in arranging our accomodations and the changes that went along with us getting there. He was patient and always accomodating to our needs. Thanks again. I will pass your name on to my friends and family and look forward to booking through your company again.
Alesia San Francisco, CA
Our trip was great, especially snorkeling in hanama bay. We loved our time there, no complaints, hotel was very nice, rental car was nice, buffet breakfast is the only way to go, all the bacon you can eat. We really enjoyed our trip. Next sept. we would like a package deal for Maui, so we will be in touch.
Bruce and Trish Gifford Eudora, KS
I was very pleased with all the accommodations that you arranged for me, from the hotel, rental vans, the tours of the Polynesian Center, & the Paradise Cove Luau. Everything went very smoothly, and we had so much fun with our family. I do want to Thank you for the special basket you had in the room for our 50th Anniversary.
Verla Sappington Manteca, CA
The trip was great. Our accomodations were beautiful and exactly what we asked for. I'd have no hesitation going with your company again. It was a pleassure dealing with Kavan, who booked our trip, and we also used barefoot tours for some of our activities.
Melissa Takesako Alexandria, VA
We had a WONDERFUL time!! We will definitely be booking with your agency for our next trip. Thanks SO much!!
Amber Smith Bishop, CA
Our vacation, as well as the marriage of our daughter and new son-in-law, was wonderful! All plans were wonderful. Our condo was beautiful. We were very happy with everything that you did to arrange this for us.
Deanna Newton Graham, WA
We had a great time. The condo was perfect. Cheers!
Massimo Arrigoni San Francisco
Hawaii was great and just what we needed. Poipu Shores was wonderful and we would stay there again. The condo had so many things we didn't expect like beach chairs and boogie boards for the kids. It was nice to have beach towels there as well. The only thing that I would have liked to see if more detergent for the washing machine! Thanks for your help.
Kathy Corona, CA
Our vacation was very nice and Great Hawaii Vacations did everything that was promised. The accommodations at the Outrigger Maui Eldorado Resort were very nice. The condominium was very spacious, clean and in a great location.
Ed Ostrovich Dallas, TX
The vacation was AWESOME!! Thank you! I will get with you next year..... because I will go again.... Thanks
Cheri Stockton, CA
We arrived home this a.m. tired but thrilled with our vacation. We had stayed at the Polo Beach Club once before (say 10 years or so ago) and were familiar with the property. This time, however, the accommodations greatly exceeded our expectations. Everything from the handling of the reservations to the unit itself was top notch! Thanks to you and Great Hawaii Vacations for everything you did to make it so enjoyable. Mahalo!!
Sue Van Knapp Mckinney, TX
I just had to write and tell you what a wonderful trip we had to Maui! It was my daughter and mother-in-laws first time and everything was perfect. The ResortQuest Kaanapali Shores was spectacular and the view was more than we expected. Alex Air provided a private 3 passenger helicopter with a terrific pilot named "D". The whole trip could not have been more perfect, from the moment they were met by the shuttle (their names were on a sign held by a beautiful Hawaiian princess) to the quiet ride back to the airport for the trip home. I truly appreciate your help in making the arrangements for our stay. Yes, we are looking forward to another trip soon.
Kathy, Jennifer & Audrey Wilton, CA
We got back from Maui yesterday…. Best vacation ever. Thank you so much for your recommendations on the resort, it was perfect. I appreciate all your help and if we can afford to go back to Hawaii again, I will definitely use you! Thanks again.
Eric Hall Glenn Dale, MD
Our accommodation at Kahana Reef was perfect - right on the water - beautiful sunsets. I have already recommended Kahana Reef & Great Hawaii Vacations to friends. I found Carrie Walker very pleasant and helpful. Thank you for making a long awaited holiday perfect.
Shirley Dow Surrey, B.C.
As usual we enjoyed the Sea Village. The weather was great. We spent most of the time on the beach. I only wish Kona had better restaurants. Although the lack of restaurants didn't hurt as we relied on Costco and saved a bunch of money compared to going out.
Jim Buchman Seattle, WA
Once again, I was greatly pleased with the service that you (Eric) personally and Great Hawaii Vacations provided in making my recent vacation in Kauai a hassle-free, cost-savings experience. This was the fourth year in a row that you helped with my travel arrangements. I routinely pass along your contact information to others with good words about your terrific service. The Delta round-trip airfare--as part of a travel package--was better than I could have done (for my wife and self) dealing directly with Delta. In effect, the car rental part of the package was a freebee. And the rate you were able to secure for lodging also beat what I could have done on my own dealing directly with the resort. In sum, a heartfelt "Mahalo" to you.
Walter Arabasz Salt Lake City, UT
We had a great time in Maui. We had no problems at all with the travel arrangements your office prepared. As it turned out, that was a great time to be in Hawaii - as Sept and Oct are the quietest months there in Maui - no crowds, no lines, nobody's screaming kids.
Jim & Susan deLucia Ferndale, WA
Wow - it was wonderful - can't wait to go back - condo 4211 at Sea Village is the perfect unit - incidentally they have updated it and it is nice - new paint etc - it is well worth the extra money to rent this 2 bedroom even if only there are two of us - we are RIGHT on the water - loved it - now I have to work - thanks again for ALL your great work - you help make our vacations to Hawaii the best.
Priscilla Sawyer Portland, OR
We want you to know at Great Hawaii Vacations, that we had a wonderful time on our vacation. We cannot wait to go back. Our airfare and car rental were perfect, no problems what so ever. Thank you for all of your help, research and concern. We appreciate and definately are rewarded by all of you hard work, each and everytime we talk to you and get the pleasure of going to Hawaii.
Robert & Shawn Morehouse Agoura, CA
Previous to this trip, I have used one travel agent for over 25 years and have visited Maui many times. I was both spoiled by my agents service over the years and knew very well what to expect when my wife and I arrived in Maui. Circumstances dictated I needed to move on from my existing travel agent. And I must tell you there was a great deal of reluctance on my part to do so. After speaking with some local travel agencies and spending a great deal of time searching the internet I ended up giving you folks a call. After speaking with a lady named Patti, I felt like this is someone I could have confidence in and that she knew what she was doing. I know Maui and it was obvious she did also. I did not feel she was selling me something but rather trying to understand what I was looking for and she would take care of the arrangements. She did it perfectly. Hawaii is special. My wife and I like our trips to go without a hitch concerning travel arrangements while we concentrate on doing the things we like to do when on vacation. In short, I will absolutely use your service again when we return to Maui. Your agent (Patti) was professional, courteous, was able to convey your agencies experience and capabilities...and she knew her subject matter. I have the confidence to travel with your agency again and have recommended you to two of my friends. Well done.
Don McDuffee Sunnyvale, CA
Thank you for your follow-up - we have enjoyed using this company for many years and intend to continue. The agents - we began with Janet Goldberg years ago when they were building the original company - have always done a great job for us. We enjoyed our trip immensely, and didn't want to come home - as usual.
Fran White San Jose, CA
I received polite, professional service from my agent (Kavan) and others at Great Hawaii Vacations. You returned my calls promptly and were patient and helpful any time I talked with you on the phone. Great job! Thanks for making my trip to Hawaii fantastic.
Kit Davey Redwood City, CA
I had a wonderful time in Hawaii. I received great help from Tim in making the arrangements for the flights, the hotel and rental car in Maui. I thought of him (positively) several times during my stay in Maui and was glad that I had absolutely no reason to call him with regard to any problem (because there were really none). Tim provided a great recommendation as to where to stay. And the rental car he arranged was just fine. The next time I go to Hawaii, I will be happy to utilize my gift certificate and work with you to arrange get another great hawaiian vacation!
Jan Luymes Newport Beach, CA