Great Hawaii Vacations 06/03/20
I want to thank you for the great service you have given us. Jennifer Runyon has been an extremely pleasant person to work with. We have appreciated her expertise right from the initial stages of our trip planning. Every step went without a hitch - something that cannot be said for the parts of our trip that were arranged through others. Thank you for the professionalism and compassion you demonstrated in the handling of our cancellation request. If there is a place on the web where we can recommend your services to others, let me know - others need to know.
Roy Schlemmer Forrest Lake, MN
We stayed at Radisson Waikiki Prince Kuhio. The condo we stayed in was immaculate and filled with all kinds of nice touches. We had the greatest two weeks there. We didn't have maids or a luxury resort but the place was clean, the grounds were lovely, the parking was ample, our view and surroundings simply amazed us for the price. We were right next to the Prince Kuhio Park, so it was extra private, quiet and cozy. We LOVED it! Can't wait until we can go back!!
Jeff and Beth Manders Deerfield, IL
We just got back from the ResortQuest Waikiki Sunset on Oahu. The travel arrangements were great. The condo was a little noisy in terms of street sounds, but the view was wonderful. This is our second vacation with your company and both were excellent.
Marianne Austin Visalia, CA
We had an absolutely wonderful time. The Palms at Wailea was so delightful. I highly recommend the garden view room. I sat outside on the lanai every morning with my coffee. It felt much more private than an ocean view room. The rental cars on both the Big Island and Maui were fantastic.
Thanks so much for everything. I will definitely call again and I will recommend Great Hawaii Vacations to everyone I know.
Dawn Michelle Sommerville, MA
Thank you for helping us plan a wonderful vacation. Our accommodations at the Wailea Ekolu were very nice and the car rental went smoothly. Guest Services even recommended a spectacular luau at the Wailea Marriott Resort and the weather was perfect! We look forward to returning to Hawaii next year and will definitely contact your company for help with our vacation plans.
Dan and Cheryl Ambrose Glendale, AZ
Thank you very much for your help. It has been a pleasure doing business with an honorable company and I will certainly recommend Great Hawaii Vacations to my friends.
Ed De Noble, Ocean, NJ
Just wanted to thank you for the help you gave me in planning our trip in July. We really enjoyed it. Thanks also for the free desserts and coffee at the Kaanapali Beach Hotel. I had a wonderful time!
Jean and Larry Dingman Cedar Grove, NJ
Our trip was truly wonderful and the holiday of our dreams was even better than we imagined it would be.
The accommodation was spacious, certainly by European standards, and spotlessly clean. The car hire procedure was effortless too. Everything seemed to have been planned so well. We were so glad we chose the Wailea Ekahi and would certainly go there again should the opportunity arise.
It was Jennifer Runyon who arranged this for us and I did email her when we got back to thank her for sorting out our booking.
I would certainly recommend your company.
Jane Wright Manchester, UK
In June I used your company's services for my family trip to Honolulu. After my return I had a charge on my charge card that was incorrect and Melodie Bold got in touch with me to resolve. Melodie kept in contact with me to solve this issue, she actually listened to my issue and concern and did not try to pass the buck or blow me off. I am sure you know that customer service can make or break you when you are in the people business. You could have lost me as a future customer, but instead I feel confident that I will utilize your services in the future. This is due to the professional, polite, quick follow-up and follow-through that Melodie provided. We don't get to compliment people very often and I wanted to take this moment to do that for Melodie. I greatly appreciated her efforts in getting this situation resolved for me and will be happy to recommend others to your company.
Valerie Gordon Fullerton, CA
The Man, the Myth, the Legend, the one and only --------> Tim Shaw!!! He provides above excellence in customer care/service! He pays attention to every detail, made all challenges seamless and I haven't even departed yet! HA! I've already referred 4 friends to Tim Shaw. He has more than accommodated them as well. Thank you, I appreciate Great Hawaii vacations!
Have an excellent day!
Linda Paul Santa Clara, CA
I would like to start by saying that our family had a very pleasant trip. We heartily thank you for all your planning. We have enjoyed our vacation very much.
We loved our stay at the Outrigger Kiahuna Plantation, it was truly heaven for us. We look forward to coming back there again in the near future.
Last, we sincerely thank you for your warm welcome home email. It meant so much to us. We would surely recommend Great Hawaii Vacations to our friends & relatives.
The Dang & Diep Family San Jose, CA
We had an absolute beautiful vacation and "WOW!" how nice was it that we didn't have to worry about the details!
Tim Shaw was awesome! He told me about the hotel we were staying at and described it perfectly, he handled EVERYTHING for us & was so patient when I started to change things in mid-stream - he never seemed put out by me, always giving me my options with a smile in his voice.
Everything went so smooth, from the flight with our pre-assigned seats, to the rental car, which was perfect, to the Kannapali Beach Hotel, which I can't recommend enough! The people there were outstanding, so warm & accommodating - I just can't say enough about the hotel. I truly loved the Kannapali Beach Hotel - we never had to fight for a place at the pool, the grounds were so peaceful and very natural and they turned our beds down every night.
The whole atmosphere at the hotel and the surrounding area & beach was the best!!! I especially loved that you never felt like you had to get into your car, everything was right there within walking distance.
Thank you Great Hawaii Vacations for guiding us and arranging this memorable and beautiful vacation. I had many options to choose from and this package was perfect for us! In every way. It was as if you had read my mind - I will NEVER plan my vacation without you!
Patricia Miller Upland, CA
We spent 10 fabulous days in Maui.
With Kavan Murphy's assistance the trip was perfect. This was our first trip to Maui and choosing a condo for the length of our stay was the perfection situation. The condo setting at Napili Point Resort was beautiful. The staff was friendly and took good care of us. Kavan also made sure that we had seating together on the return trip. We will definitely give Kavan a call next time we plan to visit Hawaii.
The Newton Family The Colony, TX
Mahalo! I had a wonderful time at the Grand Wailea Resort in Maui. I will use your company again when I go back to Hawaii.
Melvin Gardner Owasso, OK
Our hotel room at the Sheraton Maui was excellent. Your personnel was very helpful whenever I called to check on some "detail". The car rental process was smooth. In short, all of our expectations were met or exceeded. And we also enjoyed the gift that awaited us in our room. I will likely use your service again in the future when I get another chance to visit Hawaii.
Marc Martin Placentia, CA
We had a great experience and will highly recommend Great Hawaii Vacations to others and book through you on our next visit. Patti was wonderful to work with. Our condo at the Kaanapali Royal was spectacular. The unit was immaculate and the complex was very enjoyable to stay in.
Thank you for your assistance.
Cynthia Micale Solvang, CA
Our trip was fantastic!! It was all thanks to your staff. The accommodations were great. The Kaanapali Beach Hotel was our favorite. The staff was very attentive to our needs, we received a bottle of champagne for our anniversary. They even turned our bed down every night and left us cookies and flowers!! Your staff recommended that we call Barefoot tours to book our luau and trip to Pearl Harbor. They told us the perfect tours and luau to take. Thank you all for a wonderful 25th anniversary! We will never forget it.
Barb Elfers Fort Wright, KY
Thank you. We had a wonderful trip at the Pacific Beach Hotel!
Cynthia Finister Morada, CA
Our trip to Hawaii was perfect from beginning to end.
Yolanda Maffei Clayton, CA
Our accommodations at Pali Ke Kua on Kauai were great, and we had an amazing vacation. Everything Patti arranged worked out very well, and all went very smoothly. Patti was great to work with.
Lamar Kerr Allen, TX
The trip was great. Patti Taylor did a tremendous job with getting me the rooms and adding an next extra night at very short notice. Every time I called, if I could not reach her, she would call me back within minutes with the info I was looking for. She is awesome!
Chris Cashdollar Corinth, TX
Just a quick note to let you know how much we enjoyed our vacation to Kauai. We stayed at the Poipu Kapili and it exceeded our expectations in regard to the style and furnishings. We really weren't expecting such a nice condo! The staff was very friendly and did a good job taking care of us.
Thanks for helping us set up such a nice vacation.
Katie Saunders Beaverton, OR
Our Hawaii vacation was excellent!!! For some reason, our check-in date was not correct at the Sheraton Waikiki. It was the hotel's problem, not your fault. They were very good at accommodating us. They even got us in with a free upgrade to semi-ocean front, and free drinks for the inconvenience. Obviously they took good care of us, despite the confusion. Thanks again, we hope to be able to go back soon!
Jean Krason Lynchburg, VA
I wanted to thank you for the perfect vacation retreat for my friends that I arranged with you through Great Hawaii Vacations. They were upgraded to a Jr. Suite and had a fabulous view of both the beach and Diamondhead...they felt like they were on top of the world. The accommodations at the New Otani Kaimana Beach Hotel were more than spectacular.
Thank you again, and if the need for travel to Hawaii occurs again in the future, I will definitely be in touch with Great Hawaii Vacations again.
You guys are the best.
Linda N. Rittenhouse Wartrace, TN
I recently booked my honeymoon through your agency. We stayed at the Kapaa Sands in Kauai and had a wonderful time. Adam Reynolds at your company did a fantastic job. He was knowledgeable, friendly, and patient. He did a wonderful job and we were very pleased. Thank you so much for helping us to have a great time in Hawaii!
Carrie Wallis Rohnert Park, CA
Just wanted to say what a great time we had on our trip to Hawaii . The accommodations at the Polo Beach Club on Maui were perfect and my wife and 2 daughters enjoyed the entire trip. The staff was wonderful, the view was incredible and we couldn't have asked for anything better. Thank You so much and we will be sure to book with you all again for our next trip.
Brian Faulkner Haines City, FL
It was truly a pleasure to work with Great Hawaii Vacations. Patti, in particular, bent over backwards to accommodate us for various needs while on Kauai and Maui. I will most definitely use you on the next trip to the islands. It's a value that cannot be beat. GHV consistently came out ahead in pricepoints in all my research for all of our accommodations.
Thanks for your hard work.
Curtis Simpson Austin , Texas
The vacation was wonderful and the Fairmount Kea Lani Hotel was outstanding in every respect. We had a great time and thank you for your professional help. You made it easy and memorable.
Eric Absher Littleton, CO
We had a wonderful time on our vacation, and are looking forward to our next vacation.
Colleen Brennan San Ramon, CA
Thank you so much for booking our trip. Our agent Jennifer Runyon was extremely helpful, especially at the last minute. The Hyatt Regency Waikiki was awesome and we had a great time. We will definitely look to you for our next Hawaiian trip.
Jill Larkin Ogden, UT