Great Hawaii Vacations 09/18/14
We were very happy with our experience with Great Hawaii Vacations. We had one issue (we were not happy with our Ocean View - It was more like a Tower and Pool view) I called and left a message for Cheryl and within an hour she had spoken to the hotel and had us moving to a better room the next day. My boyfriends sister in-law had recommended you. I usually do all the planning of my vacations... not anymore. From the very start Tim Shaw was very helpful and both him and Cheryl were always pleasant and helpful. We had a wonderful vacation and would use Great Hawaii Vacations again. A+ in customer service!!
Joanne Donoian and Charles Bridge Hermosa Beach, CA
Making my reservations though Great Hawaii Vacations was a pleasure. Everyone was courteous from the start and my check-in went smoothly because all the information was accurately conveyed to the hotel. GHV will be highly recommended to others planning travels to Hawaii. Thanks for helping to make this a great vacation!
Evin Sayin Beaverton, OR
I was most impressed with your personable service and professional manner and the rates you provided were below those of your competition. My wife and I stayed at the Hyatt Regency Waikiki and our accommodations were superb. The included breakfast buffet was also a pleasant bonus. My only complaint is that our stay was not long enough! I'm not sure when we will make it back to Hawaii on our next trip but I will definitely contact you when the time comes. I will also be sure to spread the word and mention you to any friends or acquaintances that are planning a vacation to Hawaii.
Drew James Burnaby, B.C.
My vacation was awesome. This is the first time I used your site, and there is always a bit of trepidation when using on-line services. Every aspect of our reservation was perfect, plus there was the little extra of a luau at the Polynesian Cultural Center that we were unaware of. The service we received from the agent (Patti) was second to none. We cancelled our Hotels.com reservation as your pricing, and more importantly service, was better by far. We definitely plan on booking with you again next year!
Susan Shields Eagan, MN
I just want to thank you for the Slind family for the excellent experience I have had with you on booking our family trip to Kauai this summer. You just have the most kind demeanor and ooze with professionalism. I have personally booked many trips before for business and pleasure and this by far was the easiest I have ever done. I honestly believe if you looked up the word "world class customer service" in the dictionary that there would be a picture of Scott smiling back!! We will be letting you know what a great time we will have. Best wishes and thank you again,
Eric and the Slind family Longview, WA
We had a wonderful time at the Kanapali Shores. Everything was so nice. The staff was good, the restaurant was delicious and we loved the grounds. Our room was a garden view one bedroom and we enjoyed sitting on our spacious balcony and looking at our lovely view. The beach is small but if you walked down just a little the beach was much larger. There is a supermarket right across the street and in walking distance a farmer's market. We would definitely stay there again.
Diane V. Lincoln, CA
We are very satisfied with Great Hawaii vacations. Patti was very helpful in arranging for our accommodations at the Mana Kai Maui, did the research on airfare and booked our flights and also gave us very good advice for activities while in Maui. Patti was very responsive to my inquiries, usually responding the same day, even considering the 5-hour difference in time zones. I would highly recommend Great Hawaii vacations to others who are considering vacationing in Hawaii.
Michelle B. Maple Grove, MN
Very much enjoyed our recent stay at Maui Kameole. (Feb. 10 - 21st, 2011). From the booking process, through check-out, we encountered no problems at all. Very pleasant staff to work with, and very accomodating. As you know, there were actually two reservations. About a week before, we did inquire as to whether the assigned units would be close in proximity. We were next door to each other, which worked out great. Accomodations in both units were good. K205 was a little more updated in decor than K204, but we were not there to judge the interior!. The grounds of Maui Kameole, the pool, the bar-b-que area, access to parking, etc. were all very good. We would definately use Great Hawaii Vacation again, and would also stay at the Maui Kameole again without hesitation. Thanks for all you do/all you did!
Steve B. Oakdale, MN
I wanted to give you some feedback about my trip to maui as you requested. Very wonderful. The Sheraton Maui was a good choice and lovely spot. Hotel staff were great and they upgraded us when we got there to an ocean view just like you said they would. I really appreciate your help and the great price you gave me on everything for the trip. It was so easy. If you have any Fantastic cheap specials in the future to tropical spots, please let me know about them. I would be happy to use your services again sometime. Thank you so much
Julie B Beaverton, OR
Just a note to let you know our Hawaii trip was fantastic! The resort you recommended for us was perfect. The condo was spotless and beautiful, and Napili Point is just the speed for us--small and relaxed, quiet, and family-oriented. The proximity to the beach and being on the beautiful bay made sunning and snorkeling convenient and fun. Being close to Kapalua made it easy for Ken to golf his "dream round." And since we were there right before the Tournament of Champions, we actually got to see some of the PGA pros practicing! We will be sure to recommend Great Hawaii Vactions to all our friends and family. Thanks again for your excellent service!
Kathleen M. Longmont, CO
Dear Eric, I recently returned from the Hunt/Hedges wedding in Maui and I wanted to let you know that your suggestion of the Napili Point Resort was a good fit for my son and I. Thank you your help.
Debra G. Durango, CO
Aloha ! I found an expectional internet service . I organized a fantastic trip with my family in Hawaii . I approached to a website very concerned ! The professionalism and the seriousness of the persons who have followed me in months to organize the trip has surprised me. Everything has gone as I dreamed ! Thank You ! Kavan and colleagues ! You have been all wonderful ! I'll always organize all my trips from You . Thank You again from all my family .
P. Castellano Rome, Italy
Hello Kaven we just returned from Kauai, we want to give you a very big thank you!!!!! the CONDO was GREAT the LOCATION GREAT! travel the car PERFECT!!!!! thank you sooooo much for helping us create a wonderful honeymoon vacation. everything went so smoothly. We will be contacting you again this time next year for our return visit to Kauai for our 1st anniversary. we will again be staying in poipu kai condominiumns. Have a wonderful day and again a very special Thank you.
Lorraine G. Modesto, CA
I just want to thank Adam at ext. 1341 for his help. We were stranded by another company 36 hours before leaving for Hawaii and had to find other lodging for our family of 5. He helped us explore all the options, including other properties and options at the property we wanted to be at. He was kind, patient, and helped me take a high stress situation and calm down. Thanks, Adam; you are the best !!!!!
Catherine H. Carmel, IN
Dear Daniel and the rest of the gang. The Maui Coast was a wonderful hotel, and our room(s) were great. The people there were friendly and helpful, and the site was clost to everything. The United and Dollar reservations were also very nice. We had all the wedding activities, plus we took the Road to Hana trip in a van from Paradise, the Wednesday before we left. It topped off our trip to Maui, and we got a lot of super photos along the way. Thanks again.
Patricia M. Lyndhurst, OH
We enjoyed 50% of the trip very much. As you know, half of the reason you go to Hawaii is for the warmth and sunshine, especially on the beaches. The other half is for the sights and activities. The 50% that we got to enjoy was the sights and activities. There was no warmth and sunshine during any of the week that we were there, so we did not get to enjoy any beach time what so ever. Could you see what your company could do about controlling the weather for your clients? Maybe you guys could have a talk with Mother Nature about entering into a contractual agreement of some kind. Thanks for your follow-up
Tracy H. Reno, NV
I just wanted to thank you for everything. Maui was one of the most beautiful places I have ever been to. The plane trip from Wisconsin and back was a little brutal. There was so much to do and we didn't cover everything. I thought we would save some trips for next time. The Hyatt was great!!!!! The service was incredible; the pools; view; beach; all of it was just terrific. I would definitely stay there again. This has been the best vacation I have ever been on. I can't tell you how much I appreciate your help and recommendations. I recommended your company to a few people I met in Hawaii and will recommend you to all I know. Thank you
Rosa C. Muskego, WI
Thank you for all your help in arranging this vacation for our family of 21!! You did a great job and everything was perfect! I will definitely ask for your assistance next time we holiday in Hawaii. Hawaii is a beautiful place to travel and with all our little kids, it is also the only place to be on a holiday!! Talk to you again next year Kavan!!
Kathy D. Calgary, Canada
I just want to thank you for arranging this wonderful vacation for us. Everything went smoothly and my husband and I had a fantastic time! We would love to go to Hawaii again, sometime in the future, but first there are some other places in this world that we would like to see. When, and if, the time comes that we feel we can return to Hawaii we will definitely keep Great Hawaii Vacations in mind. Meanwhile, I am telling everyone what a wonderful place Hawaii is and, if they express an interest in going, I tell them about GHV as well. I just want to mention the Pacific Beach Hotel in Waikiki. We really like that hotel! Yes, it is an older hotel (and in places it shows) but the rooms are fine and the location is perfect. And the price was great too! What a deal…..every 4th night was free, so that worked out to $118 per night and free breakfast buffet every morning at their wonderful Oceanarium Restaurant. We also received coupons for their dinner buffet - buy one get one free - for each day that we were there. Reservations were a little difficult to come by at times so that shows how popular that buffet was. Everything I tried (and believe me, I tried a lot!) was delicious! Mahalo once again for your assistance!
Judy G. Niagra Falls, Canada
We had a wonderful time at the Kaanapali Alii - the condo was absolutely perfect. A room for us and a separate room for the girls. It couldn't have worked out better! We would love to rent that unit again when we come back to Maui. It was spacious and welcoming. And the location of the Alii was great. Thanks for all your help.
Cynthia F. Bellevue, WA
Thank you for all your help planning our vacation at Kona Village and Grand Waikikian at Hilton Village. You were right we had a fabulous time at both places. Please tell your supervisor what a fantastic job you did putting up with all my bundles of nerves. My husband was surprised right up to the time we talked to the airport agent. Even then he was not sure which island Kona was on. The people at Kona were fantastic. And what a view.
MaryAnn M. Scotia, NY
Here's my feedback on our vacation: We had a great vacation. We spent 12 days in Kauai -the first week with our timeshare was booked and then I called Great Hawaii Vacations to help with a car rental and 5 additional days in another condo. The reservations went very smoothly with Great Hawaii Vacations and I was pleasantly surprised in the savings in booking the condo at Poipu Kai and the 12 -day car rental together. We arrived at the front desk and were greeted with the best Mai Tai I have ever had. Others must have thought the same because when I asked about the drink, the women gave me the recipe already printed out- Suite Paradise Mai Tai- Yummy! The condo was clean and very comfortable- no need for air conditioning -- good air flow with the windows. Great location -walking distance to Poipu and Brennecke Beach. Poipu Kai Resort is close to shopping and restaurants but also very quiet. Boogie board, umbrella, cooler - all available from our unit. I love the condo set-up -everything you need is there for you and very spacious for a family of 4. The staff were helpful and friendly. I will remember making reservations with Great Hawaii Vacations!
Eleanor H. Huntington Beach, CA
We just returned from our trip trip to Hawaii. I am glad that we booked through Great Hawaii. We got upgraded to ocean view from partial ocean view and because we stayed 13 nights, we got to know a lot of the staff and everyone was suggesting good dinner options and entertainment opportunities to get the most from you money. The staff was outstanding as I thought they would since it was our fifth stay at Outrigger Reef on the Beach. The attendant at the pool was lending me his snorkeling equipment and telling me where to snorkel. Don't let anyone scare people off from this hotel because of the construction with the Trump. Just make sure they are not staying on the front of the hotel or close to the front because of the noise. I beleive construction will be going on for a while. There are not even close to completion. You really don't need a car because you can walk to many things and if you can't walk the buses run to any where you want to go. All the tours pick you up so there is no need for transportation. We rented a car for 2 days and I won't do that again. The traffic is horrible everywhere except outside of Honolulu.Just getting out of Hononlulu is a challenge. Getting back in is even worse. Dealing with the one way streets is a total hassle. Leave the driving to someone else. Thanks for not only giving us the best price but making our vacation enjoyable.
Robbie S. Gaston, SC
Thank you for helping me with the reservation to Kiahuna Plantation in Kauai. It was a wonderful place to stay. The condominium was clean, pleasant, with view of the ocean. It had everything in it we could have possibly needed or wanted during our stay. The housekeeping staff was a bit annoying. They expected us to wake up in the morning and let them clean the room whenever they could. It felt we were on their schedule, not the other way around. But we worked it out eventually. We told them to come only every other day and we will call if we need anything. It somehow worked. Thank you again for your help
Kristine F. Los Angeles, CA
The unit we ended up with was great. The outrigger people were a joy to deal with. I just can't find anything to complain about! Mahalo
Dennis Q Seal Beach, CA
Thank you for your help. Everyone had a wonderful time; no-one wanted to come home. As soon as I determine our dates for next year, I'll get in touch with you so we can start watching for good airfares. As far as comments - You and your firm are my first choice for arranging travel to the islands. I've always felt that we've received prompt, patient service, in spite of sometimes numerous inquiries and indecision on our part as to selecting the most current offerings. Thank you for your consistent great service!
David G. Huntington Beach, CA
ALOHA, Thanks for booking us all in to a beautiful resort. It was definitely about out expectations. It had to be the perfect location for all that attended the wedding. All the children loved the beautiful new pool. There were many hours spent in it by all. Great sized rooms. Beautifully kept gardens, overall just spectacular. We would definitely stay there on our next visit. Have passed your name on to a couple of friends.
Gary S. Calgary, Alberta Canada
We had a great vacation - great! The Outrigger was extremely nice. The location was just perfect. They responded very quickly to any requests we had ( a fan not working, housekeeping not doing a full service) We would definately stay there again. In fact, my mom is already wanting to book for next year!
Dana C. Brentwood, CA
We had a wonderful time in Kauai!! The accommodations at the Outrigger Kiahuna Plantation in Poipu were very nice and roomy for a family of 5. Very clean and everything in it seemed to be brand new. The gardens were beautiful and we didn't mind being in a garden view because it was so near to the beach anyway, and a significant savings for us. Our experience with you and your company was very good and simple- you were thorough, patient, and helpful - we would recommend GHV and definitely use you again. We will be planning another trip in the future just for the two of us to relax. Maybe now we qualify for a Buy One Get One deal!! We thought we would relax more on this trip, but ended up doing a lot of activities which were fun, but kept us hopping!
Kerry W. Moorpark, CA
Daniel, I am so glad you e-mailed me as on the flight back I couldn't help but think of you and hoped that I would remember to send my sincere thank you for an absolutly fabulous vacation and 40th Anniversary celebration for my husband and I! Our stay on Maui in the Napili Kia was so good that we could only hope that Kaui would be as nice. Well it was! I am so delighted that you encouraged our staying at the Kiahuna Plantation (Outrigger). It was perfect and being flowers lovers, I so much enjoyed the Plummeria tree next to our porch. I had fresh flowers daily! If it wasn't for children, grandchildren and friends in Va. Beach, I would have wanted to never leave. But that is good as I hope one day we can return and use that $50.00 travel credit! Truly the accommodations and people could not have been nicer for us! Again thank you so very much for all your help
Mary F. Virginia Beach, VA